Technical Support (Enterprise Grade Support - EGS)

TCS Hiring !Technical Support (Enterprise Grade Support – EGS)\n\nTCS -4 to 8yrs\n\nCChennai/Indore\n\nThe "Technical Guardian" for Google Workspace - Requires mastery of the full Google Workspace ecosystem, including deep product behavior, edge cases, and cross‑product interactions\n\nNOTE: If the skills/profile matches and interested, please reply to this email by attaching your latest updated CV and with below few details:\n\nName:\n\nContact Number:\n\nEmail ID:\n\nHighest Qualification in: (Eg. B.Tech/B.E./M.Tech/MCA/M.Sc./MS/BCA/B.Sc./Etc.)\n\nCurrent Organization Name:\n\nTotal IT Experience-4to 8yrs\n\nLOCATION\n\nChennai/Indore\n\nCurrent CTC\n\nExpected CTC\n\nNotice period:\n\nWhether worked with TCS - Y/N\n\n- Expert‑level Google Workspace product and architecture knowledge, including cross‑product dependencies and enterprise deployment patterns\n- Deep understanding of identity, authentication, authorization, and access control across Workspace and external identity providers- Deep knowledge of SAML/SSO, 2FA, and Identity Providers (Okta, Azure AD).\n- Google Apps Script / AppScript: Development and troubleshooting of scripts used for automation, validation, reporting, and advanced admin workflows\n- Strong foundations in networking, DNS, APIs, HTTP flows, identity chains, and email transport\n- Command‑Line Automation: Use of GAM and similar tools to execute controlled bulk actions and environment inspection\n- Python: Practical scripting skills to analyze data, interact with APIs, validate configurations, automate diagnostics, and support deep troubleshooting\n- AppSheet: Understanding of AppSheet integrations and behavior within Workspace environments for diagnostics and enterprise use cases\n- Google Apps Script / AppScript: Development and troubleshooting of scripts used for automation, validation, reporting, and advanced admin workflows\n- Mail Flow Mastery: Expert troubleshooting of SPF, DKIM, DMARC, and mail routing (MX records).\n- Google Workspace Administrator (Certification)