Walkin Drive || Order Management || 19th -20th May || WFO

HCLTech is Hiring for Order Management Analyst!\nInterested candidates can walk in for an interview | Freshers are not eligible\nDates: 19th & 20th May 2026\nTiming: 11:00 AM - 2:00 PM\nWalk-In Address: No. A 8 & 9, Sector 60, Noida - 201301\nWork Location: Noida\nContact Persons: Navya/Kashish\nPlease carry:\n2 Updated Resume\n1 Passport size\n1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)\n\nWe are looking for a strong expertise in Telecom Order Management with 1-4 years of experience. This role requires hands-on experience in managing complex telecom orders, close coordination with provisioning teams, and strong customer communication skills.\n\nDomain: Telecom Order Management (Mandatory)\n\nWork & Shift Details\n\nLocation: Noida\nWork Mode: 5 days work from office\nRotational Shift: No\nNight Shift: Yes\n5:30 PM IST 2:30 AM IST\n6:30 PM IST 3:30 AM IST (Daylight Time)\n\nKey Responsibilities & Skills:\n\n1.End-to-end Telecom Order Management experience.\n\n2.Strong hands-on knowledge of:\nEthernet Connections\n4.PIP Circuits\nDedicated Internet Circuits (DIA)\nAccess Circuits\n\n3.Good understanding of LEC / PTT coordination and dependencies\n\n4.Clear understanding of the Basic Provisioning teams role and workflows\n\n5.Ability to manage orders, milestones, fallouts, and escalations\n\n6.Excellent customer communication skills with a strong focus on SLAs and delivery\n\nMust Have:\n-Proven experience in Telecom Order Management operations\n\n-Strong stakeholder management and customer-facing skills\n\n-Ability to work in a fast-paced, operations-driven environment