Content Moderation Analyst and Policy Expert

Hello\nGreetings from ZettaMine Labs Pvt Ltd!!\n\nWe are looking for Content Moderation Analyst and Policy Expert for PAN India.\n\nJob Role : Content Moderation Analyst and Policy Expert.\nLocation : PAN India\nNotice Period : NA( As it is for Gig Workers)\nExperience : 2 to 4 years\nRelevant Exp : Minimum of 2 Years Experience in below list Skills\n\n'13; Content policy interpretation\n'13; Multi-modal content review\n'13; Harm taxonomy classification\n'13; Mis/disinformation identification\n'13; Culturally nuanced evaluation\n'13; Policy ambiguity & escalation judgment\n'13; AI moderation evaluation & auditing\n'13; Annotation QA & inter-rater reliability\n\nMandatory :\nBachelor’s degree or higher in Communications, Political Science, Sociology, Law, Psychology, Journalism, or Linguistics (equivalent T&S or policy experience considered)\n2+ years in content moderation, trust and safety, content policy, or closely related field; proven ability to apply complex policy frameworks across ambiguous content scenarios.\n\nJob Description:\nAs a Content Moderation & Policy Expert Rater, you will evaluate platform content — text, images, video, audio — against trust and safety policies, producing high-quality human judgments that train and calibrate AI moderation systems. You will assess content across harm categories (hate speech, harassment, mis/disinformation, violent extremism, self-harm, policy-violating synthetic content) and evaluate AI moderation decisions for accuracy, bias, and policy alignment. This role demands policy reasoning, cultural literacy, and professional resilience within Platina’s structured wellbeing framework.\n\nKey Responsibilities\n\nContent Evaluation & Harm Classification\nReview and classify content across harm taxonomies: hate speech, violent extremism, graphic violence, adult content, self-harm, mis/disinformation, spam, and coordinated inauthentic behaviour\nDistinguish policy-violating content from protected speech, satire, and educational context; annotate severity, context, and intent; handle multi-language and multi-modal content with cultural sensitivity.\n\nPolicy Interpretation & AI Evaluation\nApply content policies consistently across edge cases, novel formats, and ambiguous scenarios; flag coverage gaps for escalation\nRate AI moderation decisions for accuracy, fairness, and bias patterns; produce RLHF preference annotations to improve AI moderation calibration.\n\nQuality, Calibration & Process\nMaintain 98%+ accuracy; participate in inter-rater calibration and policy alignment reviews; adhere to Platina’s exposure protocols and wellness check-ins\nEscalate urgent or legally sensitive content through correct channels with appropriate documentation\n\nPlease provide following detail along with your updated profile to\n\nPrimary Skill -\nTotal Experience -\nRelevant Experience :\nCurrent location\nHighest Qualificaiton:\nExpertise/Stream:\nDomain :\n\nI will be reaching out to you over a call or email as soon as possible.\n\nThanks & Regards,\nVyshnavi