Posted 04 June, 2026
Associate - Business Analyst
ExlService Holdings, Inc.
Gurugram, Haryana, India
Full Time
Reference: 218_689623_15444
- Follow up with customers on outstanding invoices through calls, emails, and written communication in French Language.
- Ensure timely collection of payments and reduce aging receivables.
- Maintain and update collection records, notes, and follow-up trackers.
- Resolve billing disputes and coordinate with internal teams to close issues.
- Prepare and share aging reports and collection status updates.
- Ensure compliance with company policies and contractual payment terms.
- Escalate high-risk or long-pending accounts to management.
- Support month-end and audit-related activities.
Bachelor's/Master's in any stream 0-2 years with French language expertise.
- Bachelor's degree in Commerce, Finance, or related field.
- Must Experience in French Language.
- Experience in accounts receivable / B2B collections preferred.
- Strong communication and negotiation skills.
- Good knowledge of MS Excel and accounting systems.
- Ability to manage multiple accounts and meet deadlines.