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Posted 04 June, 2026

Manager-Business Management -Professional Services

ExlService Holdings, Inc.
Gurugram, Haryana, India Full Time
Reference: 218_689623_12660

It involves overseeing client projects, ensuring timely delivery and quality standards. Responsibilities include managing teams, optimizing processes, and fostering client relationships. The position requires strategic planning, problem-solving skills, and effective communication to achieve project goals and drive business growth

Qualifications & Skills

  • Bachelor's degree in Business, Computer Science, Data Analytics, or related field.
  • 4-5 years of experience in PMO, project reporting, or data analytics roles.
  • Strong analytical skills with the ability to interpret complex datasets.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with attention to detail.

Technical Skills (Preferred Tools Experience)

  • Project Management Tools: MS Project, JIRA, Asana, or similar.
  • Data Analytics & Visualization: Power BI, Tableau, or Qlik.
  • Data Handling: Advanced Excel (pivot tables, macros, formulas), SQL.
  • Presentation & Documentation: MS PowerPoint, Word, and SharePoint.

Key Attributes

  • Self-driven with strong problem-solving ability.
  • Comfortable working in fast-paced environments with multiple priorities.
  • Ability to bridge the gap between project execution and data-driven insights.

Key Responsibilities

  • PMO Support & Governance
    • Support project planning, execution, and governance processes.
    • Track project deliverables, milestones, and risks, ensuring alignment with business goals.
    • Prepare executive dashboards, project health reports, and governance packs.
    • Ensure compliance with organizational PMO standards, processes, and templates.
  • Data Analytics & Reporting
    • Collect, clean, and analyze data from multiple sources to generate actionable insights.
    • Design and maintain dashboards to monitor KPIs, performance metrics, and resource utilization.
    • Perform trend analysis, root cause identification, and scenario modeling.
    • Partner with stakeholders to identify reporting needs and deliver accurate, timely insights.
  • Stakeholder Management
    • Collaborate with cross-functional teams, project managers, and leadership to drive decision-making.
    • Communicate findings and recommendations clearly to both technical and non-technical stakeholders.

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