Posted 04 June, 2026
Manager-Business Management -Professional Services
ExlService Holdings, Inc.
Gurugram, Haryana, India
Full Time
Reference: 218_689623_12660
It involves overseeing client projects, ensuring timely delivery and quality standards. Responsibilities include managing teams, optimizing processes, and fostering client relationships. The position requires strategic planning, problem-solving skills, and effective communication to achieve project goals and drive business growth
Qualifications & Skills
- Bachelor's degree in Business, Computer Science, Data Analytics, or related field.
- 4-5 years of experience in PMO, project reporting, or data analytics roles.
- Strong analytical skills with the ability to interpret complex datasets.
- Excellent written and verbal communication skills.
- Strong organizational skills with attention to detail.
Technical Skills (Preferred Tools Experience)
- Project Management Tools: MS Project, JIRA, Asana, or similar.
- Data Analytics & Visualization: Power BI, Tableau, or Qlik.
- Data Handling: Advanced Excel (pivot tables, macros, formulas), SQL.
- Presentation & Documentation: MS PowerPoint, Word, and SharePoint.
Key Attributes
- Self-driven with strong problem-solving ability.
- Comfortable working in fast-paced environments with multiple priorities.
- Ability to bridge the gap between project execution and data-driven insights.
Key Responsibilities
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PMO Support & Governance
- Support project planning, execution, and governance processes.
- Track project deliverables, milestones, and risks, ensuring alignment with business goals.
- Prepare executive dashboards, project health reports, and governance packs.
- Ensure compliance with organizational PMO standards, processes, and templates.
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Data Analytics & Reporting
- Collect, clean, and analyze data from multiple sources to generate actionable insights.
- Design and maintain dashboards to monitor KPIs, performance metrics, and resource utilization.
- Perform trend analysis, root cause identification, and scenario modeling.
- Partner with stakeholders to identify reporting needs and deliver accurate, timely insights.
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Stakeholder Management
- Collaborate with cross-functional teams, project managers, and leadership to drive decision-making.
- Communicate findings and recommendations clearly to both technical and non-technical stakeholders.