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Posted 04 June, 2026

Senior Executive - Auditor/QA

ExlService Holdings, Inc.
Chennai, Tamil Nadu, India Full Time
Reference: 218_689623_11774

  • 3+years of experience after certification is must
  • Perform detailed quality audits of coded medical records to ensure accuracy, compliance, and adherence to official coding guidelines and payer-specific requirements.
  • Review and analyze clinical documentation for completeness and accuracy in assigning CPT, ICD-10-CM, and HCPCS codes.
  • Identify coding errors, trends, and areas for improvement; provide actionable feedback and recommendations to the coding team.
  • Collaborate with coding managers and training teams to support process improvement and coding education initiatives.
  • Stay current with updates to coding standards, payer regulations, and compliance requirements.

Education - Bachelor's Degree in Science or Nursing.

Certifications

One or more of the following mandatory certifications:

3+years of experience after certification is must

CCS - Certified Coding Specialist

CIC - Certified Inpatient Coder

CPC - Certified Professional Coder

Experience -

  • 4 - 6 year of Coding with quality experience
  • Specialty worked: IVR - Mandatory (Must be dealt with complex level IVR coding, cardiovascular surgery and General surgery
  • 3+years of experience after certification is must
  • CPMA certification is added advantage.
  • Location -Chennai
  • QC experience

Minimum 1-2 years of experience in a Quality Analyst or Quality Auditing role.

Preferred Qualifications (Desirable Criteria)

Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting.

Experience working in SLA-driven, high-compliance healthcare environments.

NA

  • Must be an expert
  • Team handling skill set
  • Working in Quality team is an added advantage.
  • Inventory management and planning
  • Motivate and guide team to achieve production and quality goal set
  • Follow project related protocols and instructions
  • Handling team clarification
  • To be proactive in handling team issues
  • Problem solving skill sets
  • Research on grey areas with solution
  • Capable of conducting team education and training
  • Skill sets to address client email and queries
  • Should have more analytical skill sets
  • Should be more innovative, energetic and positive thoughts
  • Having skill sets to motivate teams
  • Escalate issues, identify trends
  • All emails from Manager should be answered promptly without fail
  • Ensure compliance of entire team for HIPAA,OIG

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