Posted 04 June, 2026

Credit Management

ExlService Holdings, Inc.

Noida, Uttar Pradesh, India Full Time

Reference: 218_689623_11702

Able to understand the nature of transaction in the bank and allocation cash in system and help team for their immediate query
Should be able to handle the process of Manual payment processing, return payments and cash flow & retail reconciliation
Should be able to create all MI reporting on time along with monthly creations of SLA data.
Able to promptly take action for Stop or reinstate cheque request, transfer Lodgments Debits/Credits.
Payment processing as per request received with utmost accuracy
Understand of write offs, offsets and partial allocation of cash, commission adjustments in systems and its reversal
Ability to understand the nature of query from customer and able to provide a solution withing a short timeframe.
Ensure that the quality of the transactions is in compliance with predefined parameters
Ensure adherence to Company Policies and Procedures
Understanding of bank reconciliation, open items, debit & credit clear understanding.
Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns

Graduate in accounts. B. Com Hons is preferred
Minimum 4 years to 6 years of experience in an international OTC and R2R process from Retail industry
System understanding of IBM I (iSeries)], Worldpay, Blackline, Bottomline and HSBC Banking platform will be and added advantage
Must have client management experience and experience of managing a team size of 5 members

Good communication both written and verbal
Good knowledge of collections strategy and client management experience during call
Knowledge of multiple ERP systems will be an added advantage.
Good decision-making skill.
Committed to achieving specific objectives and takes ownership for accomplishing them.
Effectively balances quality, customer service and productivity standards
Ability to prioritize & multi-task
Exhibits meticulous attention to detail