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Posted 04 June, 2026

Human Resource - Business Partner

ExlService Holdings, Inc.
Noida, Uttar Pradesh, India Full Time
Reference: 218_689623_13153

HR Business Partners perform a specialized type of HR work focused on HR consulting to the business leaders to execute the people agenda in line with business plans, people plan and client commitments.

  • Drive workforce and manpower planning in collaboration with Operations, WFM, and TA, ensuring timely rampups, backfills, and staffing stability.
  • Drive endtoend performance management execution including goal alignment, annual reviews & rating governance and bottom quartile management.
  • Manage employee grievances, disciplinary actions, investigations, and escalations, ensuring policy adherence and proper documentation.
  • Analyze attrition trends, absenteeism, and earlywarning indicators; implement targeted retention and corrective interventions at process level.
  • Coach and guide frontline managers and people leaders on performance conversations, ER handling, attendance discipline, and policy interpretation.
  • Drive employee engagement initiatives including focus groups, connect sessions, surveys, and actionplan closures to improve employee experience.
  • Oversee employee lifecycle processes such as onboarding, redeployment, and exit governance.
  • Ensure compliance with company policies, statutory requirements, information security norms, and audit expectations.
  • Track and publish HR MIS and dashboards covering headcount, joiners/separations, attrition and ER metrics for business reviews.
  • Represent HR in internal governance forums and support client reviews by proactively highlighting people risks and resolution plans.
  • Demonstrated proficiency in creating and delivering impactful PowerPoint presentations for senior leadership and external clients.

MBA/PDGM (Full time) Degree in Human Resources with 9-12 years of relevant experience

  • Provide administrative support to HR teams, including scheduling meetings, preparing documentation, and coordinating HR events.
  • Support execution of HR projects and initiatives as assigned.
  • Assist in planning and organizing employee engagement activities and events.
  • Handle employee queries related to payroll, benefits, and general HR policies, escalating where required.
  • Support internal and external audits by maintaining accurate records and documentation.
  • Assist with onboarding activities to ensure smooth integration of new hires into the organization.

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