4995087-Senior Manager

Position Title/Name: Manager Level / Band: C1 Complexity Blended - F&A 3 Location/ Country Noida CEF Score ____TBD__________________________________ No. of Expected FTEs ____ 1 ________________ Vertical / Domain __F&A - O2C/AR/Billing/Collection Education / Certification B.Com, M.Com Graduate with excellent excel skills Shift Hours / Working Days ______ 5 PM - 3 AM IST _/5 Days a Week________ Passport / Visa Requirement __ Good to Have __________________ Job Information: FULL-TIME PART-TIME 40 HOURS PER WEEK (Wherever required) Language Preference (If Any): English For US Employees Only EXEMPT NONEXEMPT Skill Set / Job Spec Brief Job Description: Excellent understanding of Insurance Finance and Accounting (Preferably Personal & Commercial Line) - Working knowledge of Cash Application, Collection, Billing, Reconciliation. (any 2 of them would work) Understanding of Premium, Broker and Agency business Should be able to manage a team and coach them continuously to achieve business goal. To ensure complete operations management for end to end and handle any escalation w.r.t. any operational issue along with performing against all SLAs. To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities. Provide coaching and feedback to team members to enable them to improve their performance. Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency. Competencies Required: Working knowledge of Cash Application, Collection, Billing, Reconciliation. (any 2 of them would work) Responsible for Broker Relationship Management and dealing with underwriters, brokers, customers and answering any query they might have related to payments, commission or debt related. Ensure to manage OPS delivery with process SLA's and client VOC. Excellent Communication Skills (Verbal and Written) Good working knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) Assist management in the decision-making process by preparing budgets and financial forecasts Skill Requirements: Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate Minimum 9 -12 years of experience in Accounts receivable/Finance and Accounting Minimum 5+ years of Team management experience EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.