Assistant Manager - HR Operations & Payroll (South Africa)

Job Title: Assistant Manager - HR Operations & Payroll (South Africa)

We are seeking a dynamic, detail-oriented, and proactive professional to join our team as Assistant Manager - HR Operations & Payroll. This role will manage end-to-end HR operations with a strong focus on payroll administration, including hands-on experience in South Africa payroll. The incumbent will ensure accurate, complaint, and timely execution of payroll and HR processes while delivering high-quality support to employees and key stakeholders.

Exposure to Oracle Fusion HCM (multiple modules), HDL (HCM Data Loader), and OTBI - HCM will be considered an added advantage.

Shift Timing: 2:00 PM - 11:00 PM (IST)

Key Responsibilities

A. Payroll Administration

• Process monthly payroll inputs including attendance, new joiners, exits, salary revisions, and variable pay components
• Calculate, validate, and reconcile salaries, deductions, and statutory components with high accuracy
• Coordinate with payroll vendors, Finance, and internal HR teams to ensure timely and accurate payroll processing
• Manage full & final settlements, payroll reconciliations, and statutory compliance requirements
• Handle payslips, salary advances, payroll documentation, and audit-related queries
• Address and resolve payroll-related queries from employees and stakeholders within defined SLAs
• Experience in handling South Africa payroll is preferred

B. HR Operations

• Manage end-to-end onboarding and exit processes, including documentation and system updates
• Issue employee letters such as offer, confirmation, increment, promotion, market correction, experience, and relieving letters
• Maintain and update employee records in HRMS platforms with high data accuracy and integrity
• Support employee lifecycle events including transfers, promotions, organizational changes, and role movements
• Resolve employee HR queries through ticketing tools such as ServiceNow, adhering to defined SLAs
• Coordinate with global and regional HR teams to support standardized HR operations and workflows
• Track, analyze, and report operational performance, SLAs, and service delivery metrics
• Ensure audit readiness and compliance with internal HR policies, procedures, and controls
• Support domestic and international employee movement processes
• Coordinate employee benefits administration with internal and external stakeholders
• Process notices period waivers and ensure accurate updates in HR systems
• Upload, maintain, and manage exit-related documentation in HR tools

Required Skills & Competencies

• Strong proficiency in Microsoft Excel and PowerPoint
• Strong analytical skills with high attention to detail and a structured approach to problem-solving
• Excellent verbal and written communication skills
• Experience working with HRMS platforms such as Oracle HCM

Preferred Skills

Exposure to Oracle Fusion HCM, HDL (HCM Data Loader), and OTBI - HCM for reporting and analytics will be considered an added advantage

Qualifications & Experience

• Education: Graduate in any discipline
• Experience: 3-5 years of relevant experience in HR Operations and Payroll
  • Payroll experience will be a strong advantage
  • South Africa payroll exposure preferred

Graduate in any discipline

A. Payroll Administration

• Process monthly payroll inputs including attendance, new joiners, exits, salary revisions, and variable pay components
• Calculate, validate, and reconcile salaries, deductions, and statutory components with high accuracy
• Coordinate with payroll vendors, Finance, and internal HR teams to ensure timely and accurate payroll processing
• Manage full & final settlements, payroll reconciliations, and statutory compliance requirements
• Handle payslips, salary advances, payroll documentation, and audit-related queries
• Address and resolve payroll-related queries from employees and stakeholders within defined SLAs
• Experience in handling South Africa payroll is preferred

B. HR Operations

• Manage end-to-end onboarding and exit processes, including documentation and system updates
• Issue employee letters such as offer, confirmation, increment, promotion, market correction, experience, and relieving letters
• Maintain and update employee records in HRMS platforms with high data accuracy and integrity
• Support employee lifecycle events including transfers, promotions, organizational changes, and role movements
• Resolve employee HR queries through ticketing tools such as ServiceNow, adhering to defined SLAs
• Coordinate with global and regional HR teams to support standardized HR operations and workflows
• Track, analyze, and report operational performance, SLAs, and service delivery metrics
• Ensure audit readiness and compliance with internal HR policies, procedures, and controls
• Support domestic and international employee movement processes
• Coordinate employee benefits administration with internal and external stakeholders
• Process notices period waivers and ensure accurate updates in HR systems
• Upload, maintain, and manage exit-related documentation in HR tools