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Posted 04 June, 2026

Gen AI Engineer

ExlService Holdings, Inc.
Gurugram, Haryana, India Full Time
Reference: 218_689623_13697

We are seeking a talented and driven GenAI Engineer with 3-6 years of experience to join our dynamic team. In this role, you will leverage your analytical skills, machine learning expertise, and Generative AI capabilities to manage Gen AI pipelines / workflows, extract insights from unstructured datasets, build intelligent AI solutions, and contribute to the development of innovative, scalable systems that enhance our products and services.

  • Bachelor's or Master's degree in Data Science, Computer Science, AI/ML, Statistics, Mathematics, or a related field.
  • 3-6 years of experience in a data science, applied ML, or GenAI role, with a strong portfolio of projects.
  • Handson experience with machine learning frameworks (scikitlearn, TensorFlow, PyTorch).
  • Practical experience with LLMs, GenAI frameworks, LangChain, and promptdriven workflows.
  • Strong understanding of RAG patterns, vector embeddings, and vector databases such as Pinecone.
  • Manage GenAI models production pipelines to debug defects and provide root cause assessments.
  • Build and orchestrate LLMbased workflows using frameworks such as LangChain, including prompt engineering and pipeline design.
  • Implement RetrievalAugmented Generation (RAG) architectures leveraging vector databases such as Pinecone for semantic search and contextual retrieval.
  • Work with document ingestion and extraction workflows, including processing unstructured documents (PDFs, scans, forms) using tools like AWS Extract and GenAIbased extraction techniques.
  • Collaborate with crossfunctional teams (engineering, product, and business stakeholders) to define data requirements, evaluation metrics, and success criteria.
  • Communicate findings and insights effectively to both technical and nontechnical audiences through visualizations, reports, and presentations.
  • Stay current with industry trends, tools, and best practices in Generative AI, LLMs, data science, and analytics.
  • Mentor junior team members and contribute to a culture of continuous learning and technical excellence.

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