Salesforce Support Engineer

Hiring: Salesforce Application Support Engineer (L2 Support)\nLocation: Remote\nExperience: 4+ Years\n\nWe are looking for a Salesforce Application Support Engineer to join our team and provide L2 support for global CRM users. The ideal candidate will have hands-on Salesforce Administration experience, strong troubleshooting skills, and the ability to manage and support business-critical applications.\n\nKey Responsibilities:\n\n• Provide L2 support and advanced troubleshooting for Salesforce applications\n• Manage users, roles, profiles, permissions, sharing rules, and security settings\n• Create and maintain reports, dashboards, and data analysis solutions\n• Configure Salesforce Sales Cloud and Service Cloud functionalities\n• Support data imports, data mapping, and data quality initiatives\n• Create and maintain Salesforce Flows and customizations\n• Collaborate with Engineering and IT teams to resolve complex issues\n• Monitor tickets and ensure SLA adherence\n• Identify opportunities for process improvements and automation\n• Support AppExchange applications and system integrations\n• Exposure to Anaplan is a plus\n\nRequired Skills:\n\n'05; 2–5 years of Salesforce Administration and Application Support experience\n'05; Hands-on experience with Salesforce Sales Cloud and Service Cloud\n'05; Strong understanding of Salesforce security, data models, reports, and dashboards\n'05; Experience with Data Loader and data management activities\n'05; Excellent troubleshooting and problem-solving skills\n'05; Strong communication and stakeholder management skills\nInterested candidates can share their updated resume at [email protected] .\n\n#Salesforce #SalesforceJobs #SalesforceAdmin #ApplicationSupport #L2Support #CRM #Hiring #JobOpening #SalesCloud #ServiceCloud #Anaplan