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Posted 05 June, 2026

Production Support AS400

ClifyX
India Full Time
Reference: 365_594563_26-04993

  1. REQUIREMENT TEMPLATE – Production Support AS400
No. of positions 1
Account Name Truist- Eden
Service Line ADM
Must have skills - 2 skills which are non-negotiable AS400 support, ITIL
Desirable skills - 1 skill which is nice to have Mainframe
Infosys role Technology Analyst
Desired experience range 3-5 Years
Location(s) where this position can work out of Hyderabad STP
Does this position require working from client office all or some days in the week? If yes pls provide details 3 days working from office Mandate, rotational shifts for 24*7 coverage project except for US business hours
Is remote working allowed Hybrid for 2 days in week
Any additional things to be checked
Responsibilities and JD in brief along with additional criteria to be considered (if any):
  • L2 support for AS400 (IBM iSeries) applications ensuring stability & quick issue resolution.

  • Responsibilities
    • Monitor jobs, batches & system health
    • Handle incidents (ServiceNow) & perform RCA
    • Troubleshoot RPG/CL, DB2 issues
    • Manage job failures & restarts
    • Support on-call/shift operations

  • Skills
    • AS400 / IBM i, RPG, CL
    • DB2, SQL basics
    • Production support & ITIL

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