Veeam Backup Administrator (L2/L3 Support)

Job Title: Veeam Backup Administrator (L2/L3 Support)
End Client: Xevyte Technologies
Location: Bangalore
Experience: 6+ Years
Budget: Up to 14 LPA
Job Summary
We are seeking an experienced Veeam Backup Administrator to join our Infrastructure Operations team. The ideal candidate will have strong hands-on expertise in Veeam Backup & Replication, enterprise backup environments, troubleshooting complex backup issues, and providing L2/L3 support. The candidate should be capable of performing root cause analysis, managing backup infrastructure, handling escalations, and ensuring high availability and reliability of backup solutions.
Key Responsibilities

• Administer, maintain, and support enterprise backup environments using Veeam Backup & Replication.
• Provide L2/L3 support for backup and recovery operations.
• Troubleshoot and resolve backup failures, restore issues, and infrastructure-related incidents.
• Perform detailed root cause analysis (RCA) for recurring backup issues and implement preventive measures.
• Manage backup upgrades, patches, and version migrations.
• Monitor backup performance and optimize backup and recovery processes.
• Support and maintain tape library environments, including MSL, StoreOnce, and similar technologies.
• Troubleshoot SAN connectivity and storage-related backup issues.
• Coordinate and manage escalations with Veeam Support and other technology vendors.
• Support cloud-based backup integrations with AWS and Azure environments.
• Ensure compliance with backup policies, retention requirements, and disaster recovery procedures.
• Create and maintain operational documentation, runbooks, and knowledge articles.

• 6+ years of hands-on experience in Veeam administration and support.
• Strong expertise in Veeam Backup & Replication.
• Experience providing L2/L3 support in enterprise environments.
• Proven experience troubleshooting backup failures and recovery issues.
• Strong understanding of backup architecture, storage systems, and disaster recovery concepts.
• Experience working with tape libraries such as MSL, StoreOnce, or similar solutions.
• Knowledge of SAN infrastructure and connectivity troubleshooting.
• Experience performing backup platform upgrades, patch management, and maintenance activities.
• Hands-on experience with AWS and Azure backup integrations.
• Ability to perform root cause analysis and drive issue resolution.
• Experience handling critical incidents and vendor escalations.

• Experience working in large-scale enterprise backup environments.
• Knowledge of virtualization platforms such as VMware and Hyper-V.
• Familiarity with storage technologies and data protection best practices.
• Strong communication and stakeholder management skills.
• Relevant Veeam certifications will be an added advantage.

• Strong Veeam Backup & Replication experience is mandatory.
• Candidates with predominantly L1 monitoring experience will not be considered.
• Must have hands-on troubleshooting and administration experience in enterprise backup environments.