Walk IN Interview For Customer Support

Walk in For Customer Support Agent - ( Minimum 6mths Chat Experienced Require )\nWalk in Dates : 4th ,5th & 6th June 2026\nTiming : 10.30 am - 3.30pm\nAddress : Gear Inc ( a Telus digital Company ) 7th Floor, Godrej Genesis, Street Number 18, Block EP&GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091\n\nABOUT US\nGear Inc Now a Telus digital Company . Please visit our website for details\nhttps://lnkd.in/gNhGVrgj\n\nLocation: Kolkata, India\nOur Ideal Customer Support Agent will take responsibility for the following:\nRespond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device.\nLearn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes.\nFollow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued.\nExpectations:\nB2 English level required (Able to understand/read documents).\nExcellent verbal and written communication skills in English with the ability to express ideas clearly and concisely.\nExperience with handling highly sensitive customer issues and de-escalating\nProficiency with computers, CRM software, and strong typing skills.\nFirst-class time management and decision-making skills.\nNew graduates are welcome.\nBeing able to start working immediately is a strong plus.\nWorking time:\nRotational Shift\nAble to work during Indian Public Holidays as requested.