Salesforce Technical Lead

Role: Technical Lead – Salesforce (Vlocity Insurance / Claims)

Exp Level: 8+ years

Location: Bangalore (Marathahalli)

Fulltime - Hybrid

JD for Salesforce Vlocity Insurance / Claims

Required Qualifications

• 8+ years of Salesforce experience, including:
• 3 to 5 yrs years in Salesforce Industries (Vlocity) Insurance

Strong experience with:

• Vlocity Claims / Insurance data models
• OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures)
• Proven experience assessing or stabilizing complex, scaled Salesforce implementations

Deep understanding of:

• API-led integrations and event-driven patterns
• Data architecture and system boundaries
• Ability to connect technical issues to business impact (NPS, productivity, SLAs)

Preferred Experience

• Prior experience in:
• Vlocity Claims management systems (insurance or similar domains)
• Working with TPAs and external carriers
• Experience in high-scale environments with multiple user personas (agents, partners, vendors)

Familiarity with:

• Case management patterns on Salesforce
• Document management and communication workflows

Skills

SalesForce Platform, Vlocity Cards Framework

Interested candidates can share their updated resume to: chetana@intellistaff.in