Manager / Sr Manager - Corporate Services (Facilities)

Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.\n\nAbout Chubb India\nAt Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics.

With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.\n\nWe offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.\n\nPosition Details:\nJob Title: Manager / Sr Manager - Corporate Services (Facilities)\nLocation: Bengaluru, India\nEmployment Type: Contract (Contract to FTE)\n\nRole Overview\nWe are looking for an experienced facilities professional with 8+ years of experience to manage workplace and facilities operations for our Bengaluru office.

This role will be responsible for ensuring seamless day-to-day operations of the workplace, driving service quality, and delivering a high-standard employee experience.\n\nThe role requires a proactive professional who can manage critical stakeholders, contribute to new initiatives, and strengthen facilities processes while ensuring operational efficiency and compliance.\n\nResponsibilities:\nManage end-to-end facilities operations including housekeeping, cafeteria services, office maintenance, and workplace support services.\nEnsure smooth functioning of workplace services while maintaining high service standards and a positive employee experience.\nServe as the primary point of contact for day-to-day workplace-related matters in the Bengaluru office.\nMonitor and maintain facility assets, equipment, and infrastructure to ensure operational readiness.\nManage facility vendors and service partners to ensure service delivery as per agreed SLAs.\nConduct periodic reviews with vendors to monitor service quality and drive continuous improvement.\nIdentify opportunities for operational improvements and cost optimization.\nEngage with internal stakeholders professionally and responsively to address workplace needs.\nBuild strong working relationships with business teams to ensure facility requirements are understood and fulfilled.\nSupport the establishment and streamlining of facilities management processes for consistent service delivery.\nContribute to new workplace improvement initiatives that enhance employee experience and operational efficiency.\nSupport real estate planning, space utilization, and workplace optimization activities.\nCoordinate office infrastructure projects, refurbishments, and workplace improvement works with vendors and project teams.\nEnsure adherence to statutory requirements, workplace policies, and health & safety standards.\nMaintain operational documentation, reporting, and compliance records.\n\nSkills & Experience:\n8+ years of experience in facilities or workplace management within corporate environments.\nProven experience managing corporate workplaces, vendors, and service operations.\nExposure to real estate support, space utilization, and infrastructure coordination.\nStrong vendor management skills with the ability to negotiate SLAs and drive performance.\nAbility to manage critical internal stakeholders with professionalism and responsiveness.\nExperience in setting up or improving facilities management processes and operational frameworks.\nProficiency in MS Office (Excel, PowerPoint) and facility management tools/platforms.\nStrong analytical and problem-solving skills with ability to handle dynamic workplace situations.\nExcellent communication and interpersonal skills.\nExperience in the insurance or financial services industry is a plus.\n\nNice to Have:\nExposure to CAFM (Computer-Aided Facility Management) tools or similar platforms.\nExperience with workplace automation or smart building technologies.\nKnowledge of sustainability and green workplace practices.\nPrior experience in a GCC (Global Capability Centre) or shared services environment.\n\nWhat We Value Most:\nA proactive ownership mindset with the ability to manage workplace operations independently.\nStrong stakeholder engagement skills and the ability to build trusted relationships across the organization.\nWillingness to adapt, learn, and bring new ideas to enhance the workplace experience.\nCommitment to service excellence, operational discipline, and continuous improvement.\nA collaborative approach that balances individual accountability with team success.\n\nWhy Chubb?\nAt Chubb, we believe in fostering a culture that reflects integrity, inclusivity, and purpose-driven innovation.\nGlobal Collaboration: Work on projects that have a direct impact across Chubb's global markets and serve millions of customers.\nInclusive Culture: Be part of an environment that values diversity, equity, and inclusion, where every voice matters and ideas are respected.\nProfessional Growth: Access world-class learning, leadership programmes, and development opportunities tailored to empower your career journey.\nWork-Life Integration: Experience a supportive, flexible work environment that prioritizes employee well-being.\nCommunity Responsibility: Join initiatives that drive sustainable practices and support the communities we serve, reflecting Chubb's commitment to corporate responsibility.\n\nJoin Us\nWith you, Chubb is better. Whether you are shaping world-class workplace experiences or driving operational excellence across our global footprint, your contributions will help build a better workplace for our people. If you value integrity, collaboration, and a commitment to excellence, we want to hear from you.