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Posted 08 June, 2026

Manager - Process Architect

DHL Global Forwarding Freight Shared Services (India) LLP
Mumbai,Maharashtra,India Full Time
Reference: 137_610565_AV-338863


Job Title: Business Analyst / Business Process Modeler / Business Process Architect

Required Skillset

  • Strong expertise in Business Process Analysis & Modelling, including documentation of A-Is and To-Be processes (preferably in ARIS)
  • Experience in Requirements Gathering, Analysis, and Documentation
  • Sound understanding of IT and Data Architecture principles
  • Hands-on expertise in Business Process, IT, and Data Modelling using BPMN/EPC, ERD, and tools like ARIS, Signavio, Visio, or equivalent Format the Job description without changing any word or sentence
  • Ability to build and update Power BI / Tableau / Qlik dashboards is a plus
  • Data Analytics and Data Storytelling skills is a plus
  • Excellent written and verbal communication skills (including facilitation of workshops (virtual and on-site)
  • Proficiency in usage of Collaboration Tools (such as Teams, SharePoint, and OneNote) and MS Office tools (Excel, PowerPoint, Word)

Responsibilities

  • Analysis, updates, and development of architectural artifacts including Business Processes Maps, IT Landscapes, ERD Diagrams, and State Diagrams in ARIS Connect
  • Elicit and document Business Requirements
  • Facilitate Business Process Modelling workshops
  • Maintain and govern the repository of architectural artifacts in ARIS Connect

Skills / Qualifications

Key Capabilities / Competencies

  • 5+ years of working experience - most preferably as a Business Analyst or Business Process Consultant
  • 5+ years of experience in Business Process Modelling in a central-repository-based tool (preferable: ARIS Connect, but can be any other central-repository-based BPMN tool)
  • Experience in Requirements Gathering
  • Experience in Data Analytics (incl. good command in SQL) is a plus
  • Very good communication skills (including facilitation in virtual environment)
  • Tools: ARIS/Signavio/Visio, Teams/SharePoint/OneNote, SQL/PowerBI/Qlik (optional), MS Office (Excel/PowerPoint/Word)

Expected Years of Experience

5+ years

Expected Educational Qualifications

Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT

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