Site Reliability Engineer

Avigna is hiring – Site Reliability Engineer (SRE)

Our IT Delivery Center aims to build strong and sustainable solutions for customers across Europe. We are looking for a Site Reliability Engineer (SRE) to join our team to build, support, and drive customer innovations, bringing efficiency to processes through effective management of reliability, availability, and operational excellence.

In alignment with Avigna’s values, we are committed to providing an inclusive work environment for all employees to positively impact our culture every day.

Experience : 7+ years of relevant experience in Site Reliability Engineering, DevOps, maintenance & operations, and/or software development.

Location : India

Mode of Work: Remote

Responsibilities

• Work as part of a cross‑functional product team, acting as a reliability expert for assigned products or product areas
• Apply Site Reliability Engineering best practices in collaboration with SRE governance teams
• Ensure high delivery quality, operational stability, and regular KPI and reliability reporting
• Collaborate closely with product teams to ensure predictable operations and minimize production disruptions
• Share best practices within the SRE/Operations capability and continuously improve ways of working
• Monitor, manage, and resolve production issues across supported applications
• Perform technical analysis and troubleshoot complex production incidents
• Enhance monitoring and alerting capabilities with a strong focus on preventive and proactive measures
• Drive product improvements through code analysis and log inspection
• Implement continuous improvements in proactive monitoring, automation, and housekeeping activities
• Ensure overall environment stability, availability, and reliability
• Automate operational and development processes using scripts and DevOps tools
• Participate in on‑call rotations to support and resolve business‑critical incidents

Qualifications

• Strong hands‑on experience in Site Reliability Engineering and DevOps practices, including CI/CD and automated testing
• Solid experience working in eCommerce platforms and environments
• Good understanding of solutions architecture with the ability to quickly identify root causes of issues
• Experience working with API‑based frameworks; exposure to headless commerce platforms is a plus
• Familiarity with ITIL support processes and ITSM tools (e.g., ServiceNow) in microservices‑based environments
• Experience maintaining, supporting, or developing web, desktop, and mobile applications
• Knowledge of performance engineering and application reliability concepts
• Hands‑on experience with front‑end and backend technologies such as ReactJS, React Native, NodeJS
• Experience building CI/CD workflows using tools like GitHub Actions
• Exposure to cloud platforms such as Azure and/or Google Cloud Platform
• Experience with Infrastructure as Code tools (Terraform, Ansible)
• Working knowledge of Kubernetes managed services (AKS, GKE)
• Experience using monitoring and observability tools such as Splunk, Grafana, or similar
• Practical understanding of SRE metrics including SLI, SLO, and Error Budgets
• Proficiency in at least one programming language: Python, Java, C#, Go, or Ruby
• Strong analytical skills with a passion for problem‑solving and continuous improvement
• Ability to stay current with emerging technologies and propose innovative solutions