Performance QA Automation Engineer

We are hiring a Performance QA Automation Engineer with strong Guidewire expertise to drive end-to-end performance validation across enterprise insurance platforms including PolicyCenter, ClaimCenter, BillingCenter, and InsuranceSuite integrations.

This is a high-ownership role focused on ensuring scalability, stability, and production-grade performance readiness for large-scale P&C insurance systems.

What You Will Own

You will be responsible for validating and engineering performance across Guidewire ecosystems under real-world insurance workloads:

• Design and execute performance, load, stress, spike, and endurance testing
• Build and maintain automation frameworks for performance testing
• Validate end-to-end Guidewire business flows under production-scale concurrency
• Ensure zero performance regression across releases

Guidewire Scope (Core Focus Areas)

You will own performance validation across:

• PolicyCenter: quote, bind, endorsement, renewal transactions
• ClaimCenter: FNOL ingestion, claims lifecycle processing
• BillingCenter: billing cycles, invoicing, payments, reconciliation
• InsuranceSuite integrations: APIs, messaging, external systems

Guidewire Testing Methodology (Mandatory Execution Standards)

You will operate within a strict performance engineering methodology:

1. Business Transaction Modeling
   Convert insurance workflows into measurable performance scenarios:
   • Quote-to-bind lifecycle
   • FNOL-to-claim closure lifecycle
   • Billing cycles and batch jobs
   • Ensure realistic concurrency and production-like datasets
2. Layer-Based Testing Strategy
   UI layer (PCF-based workflows where applicable)
   API layer (REST / SOAP services)
   Batch processing layer (jobs, schedulers, rules engine)
   Database layer (query performance, locking, indexing impact)
3. Performance Benchmarking Discipline
   Establish baselines for every release
   Compare performance against prior release benchmarks
   Identify deviation sources (code / configuration / infrastructure)

Automation & Tools

• Apache JMeter (primary)
• LoadRunner (VuGen, Controller, Analysis)
• Gatling (preferred for advanced scripting)
• CI/CD integration using Jenkins / Azure DevOps
• API performance testing for REST and SOAP services

Performance Engineering Responsibilities

• Identify and analyze system bottlenecks: JVM memory issues, GC pauses, thread contention
• Database slow queries, locks, and indexing gaps
• Integration latency across services
• Perform root cause analysis and provide actionable tuning recommendations
• Work with development and infrastructure teams for resolution

Performance Standards (Non-Negotiable)

• P95 / P99 response time SLAs defined per transaction type
• Throughput (TPS) benchmarks for each Guidewire module
• Error rate under load < 0.1%
• Batch jobs must complete within defined processing windows
• No release without performance baseline validation

Required Skills

• 5 10 years in QA / Performance Testing
• Strong hands-on experience with Guidewire InsuranceSuite
• Expertise in JMeter / LoadRunner / Gatling
• Strong understanding of: REST and SOAP APIs, SQL performance tuning, Basic JVM performance concepts, Enterprise web application architecture

Good to Have

• Guidewire Cloud / InsuranceSuite Cloud experience
• P&C Insurance domain knowledge
• Experience in distributed systems performance testing
• CI/CD pipeline integration for automated testing