Posted 09 June, 2026
Network Development Manager, Capacity Restoration Team
Amazon
IN, TS, Hyderabad
Full Time
Reference: 71_457722_f29cd391-4629-41ef-92cc-9fad29812f83
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Capacity Restoration Team (CRT) is responsible for restoring backbone and border network capacity impacted by failures, maintenance events, and service disruptions across Amazon's global network infrastructure. As an Network Development Manager for CRT, you will lead a team of Network Development Engineers focused on building and operating capacity restoration solutions, automation tooling, and operational processes that ensure rapid recovery of out-of-service network capacity.
This is a front-line management role where you will be hands-on with your team, driving day-to-day execution while contributing to the team's technical direction. You will work within a defined strategic framework, owning the delivery of capacity restoration products and driving engineering excellence across your team. Your work directly impacts network availability, Mean Time to Remediate (MTTR), and capacity utilization across Amazon's backbone and border fabric.
Key job responsibilities
Team Leadership & People Management
Manage a team of 8-12 Network Development Engineers (NDEs) and Network Engineers (NEs) focused on capacity restoration execution, automation development, and operational support
Hire, develop, coach, and promote engineers; conduct effective performance reviews and create individualized growth plans
Build a high-performing team culture with emphasis on operational rigor, ownership, and continuous learning
Establish and maintain a sustainable on-call rotation; ensure incident response coverage across time zones
Manage day-to-day team operations including sprint planning, backlog prioritization, and resource allocation
Foster collaboration between your India-based team and the Seattle CRT counterpart
Technical Execution & Delivery
Own delivery of capacity restoration products and features within your team's scope (e.g., automated restoration workflows, capacity dashboards, Ariadne controller integration features)
Drive hands-on technical decisions at the component and system level; review designs, code, and architecture proposals from your team
Translate team-level strategy into actionable engineering plans with clear milestones and deliverables
Identify and resolve technical blockers; make trade-offs between quality, speed, and scope with awareness of long-term implications
Drive automation of manual capacity restoration processes; measure and improve automation coverage
Ensure engineering solutions are scalable, maintainable, and aligned with broader network architecture patterns
Operational Excellence
Own capacity restoration SLAs for your team's scope; drive Mean Time to Remediate (MTTR) improvements
Define and track operational metrics including restoration success rate, automation levels, and escalation percentages
Drive root-cause analysis and Corrections of Error (COE) processes; ensure systemic fixes are implemented
Manage technical debt and deferred maintenance; allocate engineering time to reduce operational risk
Ensure team compliance with Amazon security, data handling, and operational policies
Participate in and drive operational reviews (WBR/MBR); present team metrics and improvement plans
Cross-Functional Collaboration
Partner with backbone operations, border engineering, optical networking, and network controller teams on shared restoration outcomes
Represent your team's work to peer managers and senior leadership; communicate progress, risks, and dependencies clearly
Collaborate with the CRT Seattle team to ensure consistent processes, tooling, and follow-the-sun operational coverage
Work with recruiting to build hiring pipelines; actively participate in interview loops and hiring decisions.
About the team
The Capacity Restoration Team (CRT) operates within BERE Operations and is responsible for ensuring Amazon's backbone and border network capacity is rapidly restored following failures, fiber cuts, maintenance events, and service disruptions. The team works at the intersection of network engineering, automation, and operational intelligence to minimize time-to-restore and prevent customer-impacting capacity shortfalls.
CRT is currently being established across Seattle and Hyderabad with a mission to systematically reduce out-of-service capacity and improve restoration rates year over year. The team collaborates closely with backbone topology, border engineering, optical networking, and network controller teams to deliver holistic capacity restoration outcomes across Amazon's global network infrastructure.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Capacity Restoration Team (CRT) is responsible for restoring backbone and border network capacity impacted by failures, maintenance events, and service disruptions across Amazon's global network infrastructure. As an Network Development Manager for CRT, you will lead a team of Network Development Engineers focused on building and operating capacity restoration solutions, automation tooling, and operational processes that ensure rapid recovery of out-of-service network capacity.
This is a front-line management role where you will be hands-on with your team, driving day-to-day execution while contributing to the team's technical direction. You will work within a defined strategic framework, owning the delivery of capacity restoration products and driving engineering excellence across your team. Your work directly impacts network availability, Mean Time to Remediate (MTTR), and capacity utilization across Amazon's backbone and border fabric.
Key job responsibilities
Team Leadership & People Management
Manage a team of 8-12 Network Development Engineers (NDEs) and Network Engineers (NEs) focused on capacity restoration execution, automation development, and operational support
Hire, develop, coach, and promote engineers; conduct effective performance reviews and create individualized growth plans
Build a high-performing team culture with emphasis on operational rigor, ownership, and continuous learning
Establish and maintain a sustainable on-call rotation; ensure incident response coverage across time zones
Manage day-to-day team operations including sprint planning, backlog prioritization, and resource allocation
Foster collaboration between your India-based team and the Seattle CRT counterpart
Technical Execution & Delivery
Own delivery of capacity restoration products and features within your team's scope (e.g., automated restoration workflows, capacity dashboards, Ariadne controller integration features)
Drive hands-on technical decisions at the component and system level; review designs, code, and architecture proposals from your team
Translate team-level strategy into actionable engineering plans with clear milestones and deliverables
Identify and resolve technical blockers; make trade-offs between quality, speed, and scope with awareness of long-term implications
Drive automation of manual capacity restoration processes; measure and improve automation coverage
Ensure engineering solutions are scalable, maintainable, and aligned with broader network architecture patterns
Operational Excellence
Own capacity restoration SLAs for your team's scope; drive Mean Time to Remediate (MTTR) improvements
Define and track operational metrics including restoration success rate, automation levels, and escalation percentages
Drive root-cause analysis and Corrections of Error (COE) processes; ensure systemic fixes are implemented
Manage technical debt and deferred maintenance; allocate engineering time to reduce operational risk
Ensure team compliance with Amazon security, data handling, and operational policies
Participate in and drive operational reviews (WBR/MBR); present team metrics and improvement plans
Cross-Functional Collaboration
Partner with backbone operations, border engineering, optical networking, and network controller teams on shared restoration outcomes
Represent your team's work to peer managers and senior leadership; communicate progress, risks, and dependencies clearly
Collaborate with the CRT Seattle team to ensure consistent processes, tooling, and follow-the-sun operational coverage
Work with recruiting to build hiring pipelines; actively participate in interview loops and hiring decisions.
About the team
The Capacity Restoration Team (CRT) operates within BERE Operations and is responsible for ensuring Amazon's backbone and border network capacity is rapidly restored following failures, fiber cuts, maintenance events, and service disruptions. The team works at the intersection of network engineering, automation, and operational intelligence to minimize time-to-restore and prevent customer-impacting capacity shortfalls.
CRT is currently being established across Seattle and Hyderabad with a mission to systematically reduce out-of-service capacity and improve restoration rates year over year. The team collaborates closely with backbone topology, border engineering, optical networking, and network controller teams to deliver holistic capacity restoration outcomes across Amazon's global network infrastructure.
