Posted 09 June, 2026
Avaya (avaya system manager)
Diverse Lynx
mumbai,Maharashtra
Full Time
Reference: 365_569689_19-00770
- Configure and Troubleshoot Avaya Call Managers, Avaya Client, Avaya Session Manager, Avaya System Manager, Avaya Meeting exchange, Avaya Logger and Avaya Messaging server and Avaya Conference.
- Provide 2nd and 3rd level support for the entire Voice Services organization.
- Proficient with resolving issues with Call Manager, Session Border Controllers, ANS , Gateways, CIC servers and media servers.
- Excellent Knowledge on supporting technologies Avaya solutions.
- Overall responsibility for the operation and security of the Avaya IP telephony environment.
- Design, implement and support the multiple contact center applications that are being used by the various business.
- Share knowledge and collaborate with other team members along with other Voice Services team.
- Stay current with new releases of applications features and enhancement
- Participate in the design, setup, configuration and support of complex Avaya, Interactive Intelligence call routing, recording, IVRs etc.
Exp 5+yrs
