Inriver PIM & Coveo Technical Consultant / Developer

We are looking for an expert to join our team and drive the integration and optimization of Product Information Management (PIM) systems and AI-powered search/recommendation technologies. The successful candidate will collaborate with various teams, including business stakeholders, product owners, and frontend CMS teams, to deliver scalable and seamless omnichannel product content solutions.

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

• Extensive experience with Inriver PIM and Coveo Search/ML platforms, including implementation and integration.
• Strong expertise in product data modeling, API integration, and enterprise architecture design.
• Proven track record in delivering scalable and high-performance PIM and AI-powered search solutions for eCommerce.
• Excellent collaboration and communication skills, with the ability to work effectively with diverse teams.
• Deep understanding of eCommerce ecosystems, including CMS, ERP, and frontend development practices.
• Analytical mindset with the ability to interpret business requirements and translate them into technical solutions.
• Up-to-date knowledge of industry trends and best practices in PIM and AI-powered search technologies.
• Experience with performance optimization and troubleshooting techniques for PIM and search infrastructure.
• Strong problem-solving skills and a proactive approach to identifying and resolving technical challenges.
• Ability to work independently and manage multiple projects simultaneously, ensuring timely delivery.

• Design and implement scalable Inriver PIM solutions for global product catalog management.
  Configure and manage:
  Entity models
  Specifications
  Taxonomies
  Channels
  Workflows
  Completeness rules
  Validation rules
  Develop and maintain:
  Inbound/Outbound integrations
  Data imports/exports
  APIs and event-driven integrations
  Implement product enrichment, digital asset management, and multilingual product content workflows.
  Support product syndication across:
  eCommerce platforms
  CMS platforms
  Marketplaces
  Distributor channels
  Design data governance and product data quality frameworks.
  Perform product data migration, cleansing, transformation, and mapping activities.
  Configure channel-specific product publishing and product release management.
  Work with business teams for onboarding new product hierarchies and attributes.
  Optimize PIM performance and troubleshoot production issues.
  
  Coveo Responsibilities
  Design and implement Coveo-powered intelligent search and recommendation solutions.
  Configure:
  Search pipelines
  Query pipelines
  ML models
  Relevance tuning
  Facets
  Ranking strategies
  Implement AI-driven:
  Product discovery
  Recommendations
  Personalization
  Semantic search
  Generative AI search experiences
  Integrate Coveo with:
  Inriver PIM
  CMS platforms
  eCommerce engines
  DAM systems
  Knowledge bases
  Configure indexing pipelines and metadata mappings.
  Optimize search analytics, search relevance, click-through rates, and conversion rates.
  Work on Coveo Headless/Search UI integrations with frontend applications.
  Implement search governance and SEO/AEO-friendly search strategies.

• Design and implement Inriver PIM and Coveo Search/ML solutions, ensuring alignment with business goals and user needs.
• Collaborate with cross-functional teams to integrate PIM and AI-powered search into our eCommerce ecosystems, including CMS and ERP systems.
• Model product data effectively, utilizing APIs and enterprise architecture knowledge, to enhance the product discovery process.
• Optimize and maintain the performance and scalability of PIM and search solutions, ensuring a seamless user experience.
• Work closely with business stakeholders to understand their requirements and translate them into technical solutions.
• Provide technical expertise and guidance to product owners and frontend teams, ensuring a consistent and high-quality product content strategy.
• Stay updated with the latest trends and technologies in PIM and AI-powered search, and propose innovative solutions for continuous improvement.
• Document and communicate technical specifications, best practices, and guidelines for effective knowledge sharing.
• Conduct performance testing and troubleshooting to identify and resolve any issues with the PIM and search infrastructure.