Senior Process Associate
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it's the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Roles & Responsibilities:
1. Quality Assurance and Control:
o Develop and implement quality assurance policies and procedures.
o Conduct regular inspections and audits to ensure compliance with quality standards.
o Analyze quality data and metrics to identify trends and areas for improvement.
2. Standards Development:
o Establish quality standards and benchmarks in line with industry regulations and best practices.
o Collaborate with cross-functional teams to develop and refine quality standards.
3. Process Improvement:
o Identify opportunities for process improvements to enhance product quality and operational efficiency.
o Lead continuous improvement initiatives using methodologies such as Six Sigma, Lean, or Total Quality Management (TQM).
4. Documentation and Reporting:
o Maintain accurate records of quality inspections, audits, and corrective actions.
o Prepare and present quality reports to management and stakeholders.
5. Problem Solving:
o Investigate quality issues and non-conformities, determining root causes and implementing corrective actions.
o Facilitate problem-solving sessions and quality improvement projects.
o Stay updated on changes in regulations and quality standards that may impact the organization.
6. Customer Focus:
o Gather and analyze customer feedback to assess product quality and satisfaction.
o Work with customer service teams to address quality-related customer complaints and concerns.
7. Risk Management:
o Identify potential risks related to quality and develop mitigation strategies.
o Conduct risk assessments and implement quality control measures to minimize risks.
Qualifications
Any non engineering graduates
Required skills:
??Quality Management Systems (QMS): Deep understanding of QMS principles, standards and their implementation. This includes document control, audit management.
??Quality Tools and Techniques: Proficiency in using various quality tools, including:
o??Statistical Process Control (SPC): Control charts, process capability analysis, sampling plans.
o??Root Cause Analysis (RCA): Fishbone diagrams, 5 Whys, fault tree analysis, and other problem-solving methodologies.
o??Failure Mode and Effects Analysis (FMEA): Identifying potential failures and their impact.
o??Product/Process Knowledge: Familiarity with the product development lifecycle and the manufacturing processes involved
