Department Manager_ General Merchandise

Key Responsibilities

Sales & Operations: Drive revenue to meet or exceed department sales targets by analyzing data and implementing strategies. Manage daily, weekly, and monthly operations, including opening/closing routines.

Staff Management: Hire, train, mentor, and supervise staff, including conducting performance reviews and addressing HR issues.

Inventory & Merchandising: Maintain optimal stock levels, oversee product placement, and implement visual merchandising standards.

Customer Service: Address customer complaints, resolve issues, and ensure a positive shopping experience.

Administration: Manage department budgets, monitor expenses, and ensure compliance with security and health/safety regulations.

Requirements & Skills

Experience: 1-5 years of retail experience in handling general merchandising, often with prior supervisory or management experience required.

Skills: Strong leadership, communication, and interpersonal skills.

Technical: Proficiency in retail POS systems, general merchandising and inventory management software.

Flexibility: Ability to work flexible hours, including weekends, evenings, and holidays.

Qualification

Graduation