Posted 10 June, 2026

Senior Consultant

Virtusa

IN-MH-Pune Full Time

Reference: 397_307393_933937

Role Focus Develop and refine conversational AI solutions to enhance customer engagement and streamline self-service for iWPB clients.
Core Responsibilities
- Design and build intelligent, scalable chatbot applications using NLP and machine learning frameworks.
- Integrate AI solutions with internal banking APIs to provide real-time, personalized financial information.
- Continuously optimize dialogue flows based on user analytics and feedback to improve intent accuracy.
- Ensure all AI-driven interactions meet strict data privacy and security standards appropriate for wealth banking.
- Research emerging AI technologies to drive innovation in client-facing digital channels.