Account Recievable Specialist-L1 Collections
This role is for one of the Weekday's clients
Salary range: Rs 1000000 - Rs 1500000 (ie INR 10-15 LPA)
Experience: 1+ yrs
Location: Bengaluru
Job Type: full-time
We are looking for an Accounts Receivable Executive to support collections, payment follow-ups, and customer account reconciliation. This is a highly interactive, voice-based role focused on ensuring timely payments, maintaining strong client relationships, and improving cash flow through consistent follow-ups. The ideal candidate is confident in handling outbound calls, resolving payment-related queries, and managing collection activities in a fast-paced business environment.
Requirements
Key Responsibilities
- Make outbound calls to customers regarding outstanding invoices and pending payments.
- Follow up consistently on overdue accounts and ensure timely collections.
- Resolve billing-related queries and payment concerns professionally and efficiently.
- Maintain accurate records of customer interactions, payment commitments, and collection status.
- Coordinate with internal teams to clarify invoice details and resolve discrepancies.
- Monitor outstanding receivables and ensure adherence to collection timelines.
- Perform account reconciliations and verify payment records for accuracy.
- Track collection performance and provide updates on payment recovery progress.
- Deliver a positive customer experience while balancing collection objectives.
- Support finance operations by maintaining organized documentation and payment records.
What Makes You a Great Fit
- 0-2 years of experience in Accounts Receivable, Collections, Customer Support, or a voice-based process.
- Strong communication skills with confidence in handling high-volume outbound calls.
- Experience working with payment follow-ups, collections, or customer account management is preferred.
- Ability to build rapport with customers while driving payment commitments.
- Comfortable working with targets, daily call volumes, and structured follow-up processes.
- Strong attention to detail in updating records and tracking outstanding balances.
- Basic understanding of invoicing, payment processes, and account reconciliation.
- Good organizational and time-management skills.
- Ability to work independently and handle multiple customer interactions efficiently.
- Positive attitude, ownership mindset, and willingness to thrive in a dynamic, growth-focused environment.
Preferred Skills: Collections, Cold Calling, Payment Follow-ups, Accounts Receivable Management, Customer Communication, Reconciliation, Relationship Management.