Tour executive

Company Description Madras Travels and Tours Private Limited is a leading travel management company based in Chennai, Tamil Nadu, India, established in 2004. The company is ISO 9001:2015 certified, approved by the Ministry of Tourism, Government of India, and is a franchise partner of Lufthansa City Center. Madras Travels serves a wide range of clients, including multinational companies, manufacturers, hoteliers, and educational institutions, and is an accredited member of IATA, IATO, ASTA, PATA, TAAI, and ADTOI. The organization provides comprehensive B2 B travel services worldwide, including domestic and international holiday packages, air ticketing, hotel bookings, car and luxury coach rentals, corporate travel, MICE arrangements, and visa and passport assistance. It is also authorized and preferred by key tourism bodies and luxury train operators such as IRCTC, APTDC,

Role Description This is a full-time, on-site Tour Executive role based in Chennai. The Tour Executive will coordinate and manage domestic and international tour inquiries, prepare customized itineraries, and handle reservations for transport, accommodation, and sightseeing services. The role involves interacting with customers and corporate clients, understanding their travel requirements, providing suitable options, and ensuring timely confirmations and documentation. The Tour Executive will liaise with airlines, hotels, transport providers, and other partners to secure competitive rates and maintain service quality. Responsibilities also include managing tour operations during travel, addressing guest concerns, ensuring smooth execution of tours, and maintaining accurate records and reports.

Qualifications

Strong skills in Tour Planning and designing detailed Itineraries tailored to client needs. Experience in Guided Tours and Tour Management, including coordinating services and handling on-tour support. Excellent Communication skills for interacting with clients, vendors, and internal teams in a professional manner. Prior experience in travel and tourism operations, preferably with corporate or B2 B clients. Bachelor's degree or diploma in Travel & Tourism, Hospitality, or a related field is preferred. Proficiency in basic computer applications and reservation/booking tools; familiarity with GDS or travel software is an advantage. Customer-focused mindset, strong attention to detail, and ability to work in a fast-paced, target-driven environment. Willingness to work flexible hours during peak seasons or based on client requirements.