Associate - Learning Procurement (Educator Operations Team)

Role Overview

The Associate – Learning Procurement supports timely procurement of SaaS learning tools, educator services, content vendors, and other learning-related requirements. This role is execution-focused: converting approved requirements into purchase orders, coordinating vendor documentation, tracking budgets and spends, following up on invoices, and ensuring procurement requests are closed within agreed timelines. The ideal candidate is organised, detail-oriented, comfortable with finance workflows, and able to keep stakeholders updated on procurement status, blockers, and next steps.

Key Responsibilities

Procurement Execution & Vendor Coordination

• Support procurement of learning tools, platforms, educator services, and vendor-led services from approved requirement intake through PO creation and closure
• Coordinate with vendors to collect quotations, proposals, registration documents, tax details, SOW inputs, and other information required to process purchases
• Maintain accurate procurement trackers, vendor records, PO details, contract dates, renewal timelines, and request status updates

Timeline Management & Request Fulfilment

• Track procurement requests against defined TATs and follow up with vendors, internal teams, Finance, and Legal to ensure timely closure
• Flag delays, missing information, approval gaps, or process blockers early and escalate them to the manager with clear context
• Prepare regular status updates on open requests, pending POs, invoice ageing, renewals, and expected closure dates

Budget Tracking, POs & Invoice Processing

• Track approved budgets, committed spends, open POs, invoice status, accruals, and actuals against procurement plans
• Raise purchase requisitions and purchase orders, validate invoice details, coordinate approvals, and follow through on payment processing with Finance
• Maintain clean documentation for audit readiness, including approvals, quotes, vendor communication, PO copies, invoices, payment confirmations, and closure notes

Stakeholder Coordination & Internal Servicing

• Serve as the day-to-day procurement coordinator for academic operations, program, learning, technology, and finance stakeholders
• Capture procurement requirements clearly, confirm approvals and budget availability, and route requests to the right workflow
• Share timely updates with stakeholders on PO status, invoice status, vendor follow-ups, expected timelines, and dependencies

Required Skills & Experience

• 2–5 years of experience in procurement, finance operations, vendor coordination, operations, or business support roles
• Working knowledge of procurement workflows, PO creation, invoice processing, vendor onboarding, and approval tracking
• Experience working on SAP Ariba, Coupa is preferred
• Ability to track budgets, committed spends, invoices, accruals, and payment status with strong attention to detail
• Strong follow-up discipline and ability to manage multiple requests, timelines, and stakeholder expectations simultaneously
• Basic understanding of SaaS tools, learning platforms, content vendors, or service procurement is preferred
• Clear written and verbal communication skills; able to draft vendor emails, status updates, tracker notes, and basic documentation
• Strong command of Excel/Google Sheets; experience with Coupa, ERP, ticketing, or procurement tools is an advantage

What Sets a Strong Candidate Apart

• Experience working with cross-functional teams and following up across Finance, Legal, Operations, and vendor teams
• Comfort reading basic SOWs, contracts, invoices, and commercial documents to identify missing information or mismatches
• Comfort maintaining trackers and dashboards for budgets, POs, invoices, renewals, and procurement ageing
• Prior exposure to EdTech, learning content vendors, academic services, SaaS tools, or vendor support environments