HRO Transformation Lead

Job Title: Lead – HRO Transformation

Location: Mumbai

Experience : 15+ years

About Latinum

Latinum is looking for a seasoned HRO Transformation Leader for our client, with a strong solution mindset to drive end-to-end HR transformation initiatives. The role involves conceptualizing, designing, and delivering innovative digital HR solutions while leading large-scale transformation programs across global clients.

Key Responsibilities

• Lead end-to-end HRO transformation initiatives including solution design and delivery.
• Conceptualize and implement digital transformation roadmaps for HR processes.
• Drive customer engagement, solution design, and change management to meet business objectives.
• Deliver transformation across the Hire-to-Retire lifecycle using digital, analytics, and automation solutions.
• Lead implementation of AI/ML, GenAI, RPA, and chatbot-based platforms .
• Partner with IT teams to evaluate, select, and deploy HR technology platforms.
• Manage complex, multi-workstream programs from strategy through execution.
• Oversee project planning, resource allocation, risk management, and benefits realization .
• Drive systems integration to enable seamless HR service delivery.

Required Skills & Competencies

Must-Have

• 15+ years of experience in the HRO outsourcing industry , with at least 8+ years in large HR transformation programs.
• Strong expertise in HR technology platforms such as Workday, SuccessFactors, ServiceNow HRSD.
• Proven experience in digital transformation , automation, and analytics solutions.
• Strong project and program management skills .
• Ability to lead client engagements and stakeholder interactions .
• Experience in process reengineering, operating model design, and value chain mapping .
• Strong problem-solving mindset with a focus on delivering business outcomes.

Additional (Preferred) Skills

• Excellent analytical and problem-solving skills .
• Strong communication and stakeholder management abilities.
• Proactive mindset with a focus on innovation and continuous improvement.
• Experience in intelligent automation, robotics, AI/ML, and data analytics .
• Expertise in improving customer experience across HR processes .

Good to Have

• MBA in HR or relevant HR qualification
• PMP or certifications in RPA / AI / ML domains
• Lean Six Sigma Certification
• Experience with Agile methodologies

Why Join This Role? (USP)

• High level of ownership and empowerment
• Opportunity to lead strategic transformation programs
• Direct exposure to customer and account leadership interactions
• Work in a result-driven and innovation-focused environment