Track Manager -Power Platform

About The Job:

• Exp: 9 to 12 years
• Senior-level administrator responsible for end-to-end tenant governance and platform health across the Power Platform (Power Apps, Power Automate, Power BI) and Copilot Studio Agents.
• Works with a small team of platform admins, partners with IT security, data governance, and business stakeholders, and ensures scalable, compliant, and cost-effective solutions in a healthcare environment.
• Reports to Infrastructure Engineering – M365 Team Manager.
• Work hours aligned to Pacific Time (PT) with potential near-shore collaboration; hybrid/remote options available.

Essential Job Functions:

• Own tenant architecture and environment strategy (Dev/Test/Prod lifecycle, sandboxing, resource management) and oversee lifecycle of Power Platform assets.
• Administer Power Apps, Power Automate, Power BI, and Copilot Studio Agents; manage environments, connections, data policies, AI capabilities, and governance controls.
• Implement and enforce security and compliance controls: RBAC, data access governance, Data Loss Prevention (DLP), auditing, retention policies, and HIPAA/HITRUST-aligned practices.
• Lead ALM and release management: solution packaging, source control (CI/CD pipelines), deployment automation, environment provisioning, and dependency management.
• Monitor performance, usage, and costs; perform capacity planning, optimization, and incident response; maintain runbooks and post-incident reviews.
• Manage licensing, cost governance, and budget forecasting; act as liaison with licensing and procurement teams.
• Collaborate with stakeholders across IT, security, privacy, clinical informatics, and business units; lead design reviews and governance forums; maintain COE documentation.
• Drive user enablement and adoption: training programs, governance communications, champions program, and self-service capabilities while maintaining control boundaries.
• Oversee data integration and security: on-prem/cloud data sources, gateways, connectors, data mapping, quality, and secure data exchange.
• Lead Copilot Studio Agents governance: configure agents, apply policies, monitor usage, training, and compliance for AI-assisted automation.
• Manage vendor relationships and internal service providers; coordinate Microsoft support as needed.
• Ensure business continuity and disaster recovery planning for the Power Platform and related data assets.
• Team Leadership and Management
• Work with a small team of 2–4 Power Platform administrators; set priorities and manage workloads.
• Promote professional growth, establish training plans, and facilitate knowledge sharing across the team and enterprise.

Qualifications:
Required Qualifications

• 5+ years of hands-on Power Platform administration and governance (Power Apps, Power Automate, Power BI, Copilot Studio Agents) in a large enterprise.
• Deep knowledge of Power Platform Admin Center, CoE capabilities, environment strategy, governance, DLP, and ALM/CI-CD practices.
• Experience with Azure AD, data security, identity management, and integration with enterprise data sources (on-prem and cloud).
• Strong incident management, problem-solving, and analytical skills; excellent communication and stakeholder management.
• Familiarity with healthcare regulatory requirements (HIPAA/HITRUST awareness) and applying them to platform governance.
• Willingness to work aligned to Pacific Time (PT) business hours and to collaborate with nearshore teams; capable of coordinating across multiple sites/time zones.

• Healthcare domain experience (clinical data, EMR integrations) and ability to translate business needs into compliant platform solutions.
• Relevant certifications (e.g., Power Platform Administrator, Power BI, or related Microsoft certifications) or equivalent hands-on credentials.
• Experience with data governance programs, privacy-by-design principles, and audit/compliance reporting.

• Enterprise governance and risk management
• Platform architecture and environment lifecycle management
• Security and access control (RBAC, DLP, auditing)
• ALM, CI/CD, and solution packaging
• Data integration, connectors, gateways, and data security
• AI/Copilot governance and agent-based automation
• Stakeholder engagement and cross-functional collaboration
• People leadership, coaching, and team development
• Communication, training delivery, and change management
• Reporting To
• Infrastructure Engineering – M365 Team Manager
• Location and Travel
• Hybrid or remote with alignment to Pacific Time (PT) business hours; potential nearshore collaboration.