Manager - Tech Lead, SFDC - Agentic AI

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager- Tech Lead, SFDC – Agentic AI!

In this role, you'll be part of Genpact's transformation under GenpactNext, as we lead the shift to Agentic AI Solutions—domain-specific, autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.

In this role you will be responsible for developing the Digital Applications for Global Clients.

Responsibilities:

• Owns technical deliveries providing continuous feedback to Project plan, works closely with technical team and the program managers.

• Coordinate will all stakeholdersspecially with functional and technical team.

• Reviews and co-owns all the specs which includes technical architectures and integrations plans and approach.

• Understanding the user stories and ability to convert them into feasiblesolutionsspecially using out of the box features.

• Manage resources and provide technical specs to developers and oversee code reviews.

• Mentor junior team members in Salesforce technology, Force.com, Integration Technologies, and Salesforce best practices.

• Review codes and development practice, enforcing standard development practices.

• CI/CD implementation and release management.

Qualifications we seek in you!

Minimum qualifications

• B.E or B.Tech or MCA

Preferred qualifications

• Experience on SFDC (Admin, VSF and APX)

• Certifications in Service Cloud

• Preferred Skills:

• Relevant experience in Salesforce.

• Expertise to develop applications on Force.com Platform

• Excellent Lightning, LWC, Aura and APEX code knowledge and extensively worked on Lightning components

• Excellent skills in HMTL5, CSS3 and Javascript

• Hands on experience on APEX Data Loader/Middleware technologies

• Experience in building SOAP, REST enabled applications (Server to Server Web Services)

• Hands on experience on Salesforce lightning, Angular

• Object Oriented Programming (OOPs) and is a must Skill. Knowledge (JAVA) is desirable and advantageous.

• Knowledge of Salesforce APIs and integration with back-end systems (Oracle EBS, SAP, etc).

• Solid Programming abilities in one or more of the following languages: JAVA, Oracle PL/SQL, JavaScript

• Experience working with source control and continuous integration.

• Excellent analytical and problem-solving skills.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.