Antivirus & SCCM (Patch) Monitoring Associate

Description and Requirements

AV & SCCM (Patch) Monitoring – Roles & Responsibilities

1. Antivirus (AV) Monitoring Responsibilities

Daily Monitoring

• Monitor AV console/dashboard for:Malware detectionsThreat alertsQuarantined filesAV service failuresOutdated signatures
• Ensure all endpoints are reporting to the central AV console.
• Track inactive/non-communicating systems.

Incident Handling

• Investigate malware or virus alerts.
• Isolate infected systems when required.
• Coordinate with desktop/network/security teams for remediation.
• Ensure proper closure and documentation of incidents.

Signature & Policy Management

• Verify AV definitions/signatures are updated successfully.
• Monitor policy deployment status across endpoints.
• Ensure exclusions and policies are aligned with security standards.

Compliance & Reporting

• Maintain AV compliance percentage across locations/business units.
• Share daily/weekly health reports:Systems protectedNon-compliant devicesCritical threats detectedRemediation status
• Highlight repeated infections or high-risk devices.

Escalation Management

• Escalate:Critical malware outbreaksMass infection patternsAV server/service failuresCompliance breaches

2. SCCM / Patch Monitoring Responsibilities

Patch Deployment Monitoring

• Monitor patch deployment status through SCCM:Successful installationsFailed deploymentsPending rebootsMissing patches
• Track deployment progress for servers and endpoints.

Compliance Monitoring

• Ensure systems meet patch compliance targets.
• Identify vulnerable/unpatched machines.
• Follow up with respective teams/users for remediation.

Deployment Validation

• Validate:Patch package distributionSCCM client healthDistribution point availabilityDeployment schedules
• Ensure no deployment failures due to storage/network issues.

Incident & Failure Handling

• Analyze failed patch installations.
• Troubleshoot SCCM client issues.
• Coordinate with Infra/Application teams for patch conflicts or failures.
• Re-initiate failed deployments where required.

Reporting & Documentation

• Publish daily/weekly/monthly reports:Patch compliance %Failed systemsReboot pending countCritical security patches status
• Maintain deployment trackers and audit records.

Change & Maintenance Support

• Support patching activities during maintenance windows.
• Ensure proper communication before and after patch deployment.
• Monitor production impact during patch rollout.

Escalation Management

• Escalate:Critical patch failuresCompliance breachesSCCM infrastructure issuesSystems repeatedly missing patchesSecurity vulnerabilities
Additional Locations : * India - Mahārāshtra - Mumbai * India - Mahārāshtra - Mumbai * India * India - Mahārāshtra * India - Mahārāshtra - Mumbai , * India - Mahārāshtra - Mumbai NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.Kindly verify job offers through the official or contact Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.