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Posted 12 June, 2026

Service Desk

Tata Consultancy Services
Remote Nationwide, IN Full Time
Reference: 6a9245ca87407fa6

Job Description

Interview mode : Weekend Walkin drive (Face to Face ) Date : 13-Jun-26 ( Saturday ) Role : Service Desk Experience : 3 to 6 years Location : Mumbai Keywords : Computer skills Customer support Problem-solving and troubleshooting abilities Desired Competencies (Technical/Behavioral Competency) Must-Have Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.

Ready to work support during weekend also as per monthly roster. Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function. Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.

Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc. Certification: Any relevant certification (Preferred). Good-to-Have Well organized with ability to multi-task and work with minimum supervision with quick learning skills.

Strong interpersonal and negotiation skills. Collaborate with cross-functional teams to identify and resolve technical issues

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