AI Operations Specialist - AI Agents & Automation

Position Overview

We are hiring an AI Operations Specialist to help build and scale AI-driven workflows across a fast-growing operations organization.

This is a hands-on builder role for someone who can rapidly design, test, and deploy AI agents, automations, and reusable “skills” using tools like Claude, Zapier, OpenAI, n8n, Make, and related AI platforms .

The ideal candidate is highly practical, fast-moving, and comfortable turning messy business processes into scalable AI-enabled workflows. This person should be able to work independently, identify automation opportunities, and quickly build working solutions.

Requirements

AI Agent & Skill Building

• Build AI agents, automations, and reusable “skills” that reduce manual work
• Rapidly prototype and deploy workflow automations using Claude, Zapier, n8n, Make, OpenAI, and similar tools
• Create AI-powered processes that support operations, administration, research, reporting, and internal workflows
• Integrate AI tools with existing business systems through APIs, webhooks, and automation platforms

Workflow Automation

• Identify repetitive manual workflows that can be automated or AI-assisted
• Map business processes and redesign them into scalable automated workflows
• Build repeatable systems that can be reused across teams and departments
• Improve speed, accuracy, and consistency of operational processes

AI Implementation & Optimization

• Test, evaluate, and improve AI agents and automations based on output quality and reliability
• Troubleshoot automation failures and improve workflow performance
• Document workflows, prompts, logic, and system instructions clearly
• Stay current on new AI tools and recommend practical ways to implement them

Cross-Functional Support

• Work with business and operations teams to understand pain points and translate them into AI solutions
• Train non-technical team members on how to use AI tools and workflows
• Serve as an internal AI automation expert and help drive adoption across the organization

Required Qualifications

• 3+ years of experience in AI automation, workflow automation, operations, technical implementation, or related roles
• Strong hands-on experience with Claude
• Strong hands-on experience with Zapier
• Experience building AI agents, automations, or reusable AI workflows
• Familiarity with tools such as OpenAI, ChatGPT, n8n, Make, Airtable, Google Workspace, APIs, webhooks, or similar platforms
• Ability to quickly turn business requirements into working AI-enabled solutions
• Strong process-mapping and problem-solving skills
• Excellent documentation and communication skills
• Comfortable working independently in a fast-moving environment

Preferred Qualifications

• Experience building Claude skills, custom GPTs, AI agents, or agentic workflows
• Experience with API integrations and webhook-based automations
• Experience using no-code/low-code automation platforms
• Basic scripting experience with Python or JavaScript
• Experience supporting U.S.-based teams or distributed teams
• Background in operations, business systems, productivity automation, or internal tools

Interview Requirement

As part of the interview process, candidates must submit or walk through an example of a skill, agent, or automation you have personally built .

The example should ideally include:

• What problem it solved
• Tools used
• Workflow or agent logic
• Business impact or time saved
• Screenshots, demo, Loom video, or live walkthrough if available

What Success Looks Like

• AI agents and automations are built quickly and used by the team
• Manual operational work is meaningfully reduced
• Reusable workflows and skills are documented and scalable
• Teams adopt AI tools more effectively
• The company develops a strong foundation for AI-enabled operations