AVI - SPL India - Key Account Manager (AV)
Job Description
AVI-SPL is a global leader in digital enablement and audio-visual (AV) solutions. With a strong presence in India — including offices in Gurugram, Mumbai, Bangalore, and Pune — the company helps organizations build modern collaboration environments by designing, integrating, and managing AV & Unified Communications (UC) technology. AVI-SPL works with numerous Fortune 100 clients to deliver scalable, serviceable, and measurable AV solutions.
Job Title: Key Account Manager (AV Industry)Experience: 10–15 Years
Locations: Gurgaon / Mumbai / Pune / Bangalore / Hyderabad
Key Responsibilities- Manage and grow strategic, high‑value client accounts in the AV industry.
- Drive business acquisition and identify growth opportunities within assigned regions.
- Build strong relationships with key clients, acting as their trusted advisor.
- Partner with internal teams (sales, technical, delivery) to ensure client needs are met effectively.
- Create and present account plans, forecasts, and performance reports.
- Negotiate client contracts and renewals in line with company objectives.
- Address client escalations, resolve issues, and ensure a high level of customer satisfaction.
Desired Profile- 10–15 years of Key Account Management experience, ideally in the audio-visual (AV) industry.
- Proven track record in business acquisition and growing client relationships.
- Excellent communication, presentation, and negotiation skills.
- Strategic mindset with strong business acumen.
- Ability to work independently and lead cross-functional teams.
