SENIOR MANAGER -DOCUMENTATION IMPORTS
Job Description
SENIOR MANAGER -DOCUMENTATION IMPORTS
We are searching for an experienced SENIOR MANAGER -DOCUMENTATION IMPORTS at our MSC India - Bangalore facility.
Primary Duties and Responsibilities
Handling customer emails and counter support
Attending Electronic Correctors on a daily basis
Attending HBL and updating local charges in the system
Updating Telex Release / Elsewhere details in system (Fleet HQ and MSC APP HQ)
Checking requests in ODEX, scrutinizing documents, and processing DO / DO extensions in the system. Notifying customers with clear reasons in case of document discrepancies
Coordinating with the Credit Controller and ILM team for outstanding payments and invoice clearance
Verifying that all local and manifested charges are correctly matched in the system prior to invoice processing. In case of discrepancies, raising correction requests in the TMS app and sending emails to POL for EMC
High Sea sales follow up
Completing all mandatory trainings through the ELearning
Following up with customers on overdue outstanding amounts
Handling UAC cases, UAC notices to customers through mail and post. opening and closing UAC files in Themis
Required Qualifications
JOB-MINIMUM.GRADUATE
Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some million TEU (twenty-foot equivalent units) annually.
Mediterranean Shipping Company (MSC) is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
