E-Commerce Operations Manager (China/D2C Electronics)

Key Responsibilities:

• Act as the single point of coordination between India, China, and US-based teams.
• Track component readiness, supplier commitments, production timelines, sample dispatches, payments, courier movement, and shipment ETAs.
• Oversee movement of samples and prototypes between Shenzhen, Seattle, Chennai, and other locations.
• Coordinate courier documentation, customs paperwork, sample declarations, and import/export follow-ups.
• Maintain transparent dashboards for production, shipping, inventory, and launch readiness.
• Prepare concise weekly progress summaries for founders, internal teams, investors, and board updates.
• Build repeatable templates for weekly updates, supplier trackers, risk logs, launch trackers, decision logs, and operating reviews..
• Maintain the company’s Gantts, trackers, and dashboards across product, manufacturing, logistics, finance, and GTM.
• Pre-empt bottlenecks, manage dependencies, and flag risks before they affect timelines.
• Use AI tools aggressively across transcription, meeting notes, documentation, tracker updates, email drafting, SOPs, research, and internal knowledge management.

Good to have

• :1–5 years of experience in project management, operations, founder’s office, manufacturing operations, consumer hardware, D2C, logistics, or cross-functional execution
• .Strong Google Sheets and Notion skills
• .High ownership, strong follow-through, and serious attention to detail
• .Comfortable working with ambiguity, fast-changing priorities, and multiple stakeholders
• .Prior experience working with Asian OEMs, component suppliers, factories, or logistics partners
• .Exposure to consumer electronics, appliances, hardware startups, manufacturing, or D2C operations
• .Understanding of product development cycles: prototype → testing → pilot → mass production
• .Experience with import/export logistics, customs documentation, or prototype shipments
• .Mandarin ability is a strong plus, but not required