Posted 12 June, 2026
Specialist - product implementation
GreytHR
Bengaluru, KA, IN
Full Time
Reference: ced629bfae46d1ff
Job Description
Job Summary:
We are seeking a detail-oriented and client-focused Specialist – Product Implementation to manage end-to-end product onboarding and deployment for our clients. This role involves gathering business requirements, configuring the product, managing data migration, conducting UAT, and ensuring smooth go-live. The Specialist will also collaborate closely with cross-functional teams to deliver high-quality implementations, driving customer satisfaction and long-term adoption.
Key Responsibilities:
Manage the full implementation lifecycle including requirement gathering, configuration, testing, and deployment.
Conduct client workshops to understand business processes and map them to product capabilities.
Configure product modules and workflows to align with customer requirements.
Manage and validate data migration activities, ensuring accuracy and integrity.
Provide training and knowledge transfer to client teams during UAT and post go-live.
Coordinate with internal teams (Product, Engineering, Support, Customer Success) for issue resolution.
Track project progress, communicate status updates, and manage risks to ensure timely delivery.
Document implementation best practices, templates, and client-specific configurations for reusability.
Act as the primary point of contact for clients during the implementation phase, ensuring a seamless handover to the support team.
Required Qualifications:
Educational
Bachelor’s degree in Computer Science, Information Technology, Business, or related field.
Certifications in project management (Agile/Scrum, PMP, PRINCE2) or Saa S tools preferred.
Professional
2–4 years of experience in product implementation, solution delivery, or consulting.
Strong knowledge of Saa S/HRMS/Enterprise software workflows.
Hands-on experience with data migration, system configuration, and UAT management.
Proficiency in MS Excel/SQL for data handling and analysis.
Strong communication, presentation, and client-facing skills.
Ability to manage multiple implementations simultaneously while meeting deadlines.
We are seeking a detail-oriented and client-focused Specialist – Product Implementation to manage end-to-end product onboarding and deployment for our clients. This role involves gathering business requirements, configuring the product, managing data migration, conducting UAT, and ensuring smooth go-live. The Specialist will also collaborate closely with cross-functional teams to deliver high-quality implementations, driving customer satisfaction and long-term adoption.
Key Responsibilities:
Manage the full implementation lifecycle including requirement gathering, configuration, testing, and deployment.
Conduct client workshops to understand business processes and map them to product capabilities.
Configure product modules and workflows to align with customer requirements.
Manage and validate data migration activities, ensuring accuracy and integrity.
Provide training and knowledge transfer to client teams during UAT and post go-live.
Coordinate with internal teams (Product, Engineering, Support, Customer Success) for issue resolution.
Track project progress, communicate status updates, and manage risks to ensure timely delivery.
Document implementation best practices, templates, and client-specific configurations for reusability.
Act as the primary point of contact for clients during the implementation phase, ensuring a seamless handover to the support team.
Required Qualifications:
Educational
Bachelor’s degree in Computer Science, Information Technology, Business, or related field.
Certifications in project management (Agile/Scrum, PMP, PRINCE2) or Saa S tools preferred.
Professional
2–4 years of experience in product implementation, solution delivery, or consulting.
Strong knowledge of Saa S/HRMS/Enterprise software workflows.
Hands-on experience with data migration, system configuration, and UAT management.
Proficiency in MS Excel/SQL for data handling and analysis.
Strong communication, presentation, and client-facing skills.
Ability to manage multiple implementations simultaneously while meeting deadlines.
