Regional Supplier Quality Lead

Description

The Supplier Quality Engineer (SQE) Hub Leader is responsible for leading and coordinating Supplier Quality Engineering activities across a regional hub. This role provides functional leadership to SQEs, ensures consistent application of the Supplier Quality Management System, and drives supplier performance improvement aligned with business, operational, and customer requirements.

The Hub Leader serves as the primary escalation point for supplier quality issues, supplier risk, and systemic performance gaps, while partnering closely with Global Quality, Supply Chain, Operations, Engineering, and Category Management to ensure stable supply, compliance, and continuous improvement across the supplier base

This position is located at Flowserve_ Bangalore GTEC and reports directly to Division Quality Director.

Key Responsibilities

Supplier Quality Leadership

• Lead, coach, and develop Supplier Quality Engineers within the assigned hub to ensure consistent execution of supplier quality processes and standards.
• Set priorities, allocate resources, and balance workload across the hub to support business demand, risk exposure, and escalation needs.
• Promote a strong quality culture focused on prevention, zero defects, and supplier accountability.

Supplier Performance & Improvement

• Own supplier quality performance for the hub, including defect reduction, audit outcomes, FPAP effectiveness, and corrective action closure.
• Review supplier scorecards and performance metrics; identify trends and systemic risks requiring intervention.
• Lead or sponsor supplier improvement initiatives, including structured problem solving, audits, and development activities in partnership with central Supplier Development resources.

Governance, Compliance & Risk Management

• Ensure supplier compliance with applicable quality management systems, regulatory requirements, and customer specifications (e.g., ISO, API, ASME, NACE).
• Oversee execution of supplier audits, qualifications, and re‑qualifications within the hub.
• Identify, assess, and mitigate supplier quality risks; act as escalation point for high‑risk or business‑critical suppliers.

Cross‑Functional Collaboration

• Partner with Supply Chain, Category Management, Operations, Engineering, and Site Quality to align supplier quality activities with business priorities.
• Support resolution of complex supplier nonconformances, concessions, and technical quality issues requiring cross‑functional decision making.
• Communicate supplier quality risks, performance status, and improvement plans to internal stakeholders and leadership.

Process Excellence & Standardization

• Ensure consistent application of supplier quality processes such as FPAP, NCR management, corrective action, and audit execution across the hub.
• Drive adoption of standard tools, templates, and metrics to improve efficiency, transparency, and governance.
• Support continuous improvement of supplier quality processes and data quality within the hub model.

Key Interfaces

• Supplier Quality Engineers (hub team)
• Global and Divisional Quality Leadership
• Supply Chain & Category Management
• Operations and Manufacturing Sites
• Engineering and Technical Functions
• Strategic and Critical Suppliers

Position Requirements:

• Bachelor’s degree in Quality, or a related technical discipline.
• Minimum 10+ years of experience in Supplier Quality Engineering within a manufacturing or engineered products environment.
• Demonstrated experience leading or coordinating teams, projects, or functional initiatives.
• Strong working knowledge of supplier quality tools and processes (e.g., FPAP/PPAP, audits, NCRs, RCCA/8D).
• Ability to manage supplier escalations and drive resolution through structured problem solving.
• Skilled in data analysis and quality KPI performance management
• Strong organizational, time management, and planning skills
• Expertise with MS Outlook, Word, Excel, and PowerPoint

Preferences:

• Certified Quality Engineer (ASQ) and/or Certified Lead Auditor.
• Experience working within a hub, regional, or centralized quality model.
• Exposure to global supplier networks and cross‑regional collaboration.

Key Competencies

• Functional leadership and coaching
• Supplier performance management
• Risk‑based decision making
• Cross‑functional collaboration
• Clear and influential communication
• Continuous improvement mindset
• Customer and business orientation

Success Measures

• Reduction in supplier defect rates and recurring quality issues
• Timely closure of supplier corrective actions and audit findings
• Improved supplier compliance and audit performance
• Effective risk identification and mitigation
• Engagement and capability growth of SQE team members
• Positive feedback from internal stakeholders on supplier quality support