Mainframe Operation Lead

Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.\n\nThe Role\nMainframe Operation Lead at Kyndryl are key in helping revolutionize the way we operate complex computer systems. You will have the opportunity to work with cutting-edge technology, supervise and control intricate networks and applications, and operate distributed systems in a multi-vendor environment.\n\nAs a Computer Operator you will be on the technical frontline - performing batch operations as per service agreements, analyzing first-level issues across systems, and resolving/routing issues as appropriate. You will also have the opportunity to develop support system management processes specific to customer requirements, ensuring that we provide the highest level of service to our customers.\n\nIf you have a passion for technology and a desire to continually improve your skills - this is the position for you.

You will work with a talented team of professionals and collaborate on exciting projects that are shaping the future of our industry.\n\nYour Future at Kyndryl\nAs a Computer Operator, you will be interacting and collaborating with cross-functional teams which makes identifying career paths with Kyndryl easy. Whether you want to delve into the intricacies of automating complex processes, drive essential systems, or ensure top-notch delivery to our customers, there is a path for you - and we're invested in paving the way.\n\nWho You Are\nYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development.

You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.\n\nRequired Technical and Professional Expertise\n• 9 to 12 years of experience in Mainframe Operations with strong exposure to scheduling\n• Strong hands-on experience with scheduling tools such as Control-M, CA-7, Tivoli Workload Scheduler\n• Proficiency in JCL (Job Control Language) including job setup, debugging, and optimization\n• Solid experience working in z/OS environment (TSO/ISPF, SDSF, JES2/JES3)\n• Expertise in batch processing, job monitoring, and failure handling\n• Strong understanding of job dependencies, workflows, and scheduling calendars\n• Experience with ITIL-based service management (incident, problem, change)\n• Ability to perform root cause analysis and resolve production issues efficiently\n• Knowledge of datasets, GDGs, and storage concepts\nPreferred Technical and Professional Experience\n\n• Experience in workload automation and scheduling optimization\n• Knowledge of mainframe subsystems such as DB2, IMS, and CICS\n• Familiarity with monitoring tools like OMEGAMON or Mainview\n• Understanding of security tools such as RACF, ACF2, or Top Secret\n• Experience with file transfer tools (Connect:Direct, FTP, NDM)\n• Exposure to enterprise environments with SLA-driven delivery models\n\nBeing You\nThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences.

Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging.

That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.\n\nWhat You Can Expect\nYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow.

Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.\n\nFrom your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.\n\nWe're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve.

You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.\n\nWe want you to thrive here-and we're committed to helping you do just that. Ready to make an impact?

Join us and help shape what's next.\n\nGet Referred!\nIf you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.\n]]>