Program Advisor - India

What does the role entail?

• Connecting with customers to understand their needs and challenges as they prepare for upcoming tech interviews.
• Providing guidance and support to candidates on course selection and prerequisites.
• Effectively communicating product offerings and how they align with candidate goals.
• Offering personalized strategies and resources to help candidates succeed.
• Maintaining relationships with candidates throughout their preparation journey.
• Tracking candidate progress and providing feedback for improvement.
• Staying abreast of industry trends and interview processes to provide the most relevant advice.
• Contributing to developing training materials and resources for candidates.

What could excite you?

• Complete ownership; there is minimal management and extreme autonomy
• High pedigree, high calibre team
• Contribute directly to the success of the business & the top-line impact
• Top-of-the-line compensation

Requirements

• BE (Preferably Computer science), MCA preferred.
• 1 - 5 Years of experience in a customer-facing or advisor role, preferably in education or career services.
• Strong understanding of technical interview processes and preparation strategies.
• Excellent communication skills, both verbal and written.
• Ability to build rapport with customers and provide tailored support.
• Experience with CRM software and managing candidate databases.