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We are seeking a Customer Service Executive<\/b> to handle customer queries, troubleshoot issues, and ensure an excellent user experience. The ideal candidate will be proactive, patient, and able to communicate effectively.
<\/p>Key Responsibilities<\/b>
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\n Respond to customer inquiries via calls, emails, and chat.
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\n Resolve issues and provide accurate information about the app.
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\n Guide customers on using app features.
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\n Maintain records of interactions and escalate unresolved issues.
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\n Gather feedback and suggest improvements to enhance customer satisfaction.
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Requirements<\/h3>\n
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