Sr. ServiceNow Consultant

Sr. ServiceNow Consultant
Remote
Contract

Job Description:

- 6+ years of experience in ServiceNow development and administration.
- Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management),ITAM, and GRC modules.
- Design, develop, and implement custom ServiceNow applications and solutions.
- Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.
- Create and manage workflows, UI policies, business rules, UI actions, and client scripts.
- Experience with JavaScript, Flow Designer, and Orderguide.
- Integrate ServiceNow with external systems via APIs, web services, and other technologies.
- Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.
- Troubleshoot and resolve issues related to the ServiceNow platform.
- Work closely with business stakeholders to gather and analyze requirements.
- Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
- Implement ServiceNow best practices for development and administration.
- Maintain comprehensive documentation for system configurations, processes, and procedures.
- Strong communication and interpersonal skills.