Posted 12 June, 2026
SIEM/SOAR Support Engineer
APN Consulting
Gandhi Nagar
Full Time
Reference: 365_625625_26-06940
Job Title: SIEM/SOAR Support Engineer
Location: Gandhi Nagar, Ahmedabad
Experience: 3-7 Years
Shift: 24x7 Rotational Shifts
Key Responsibilities
Required Skills & Qualifications
Core Expertise
Technical Skills
Support & Operations
Location: Gandhi Nagar, Ahmedabad
Experience: 3-7 Years
Shift: 24x7 Rotational Shifts
Key Responsibilities
- Provide specialized technical support for Google SecOps SIEM (Chronicle SIEM) and SOAR platforms
-
Diagnose, troubleshoot, and resolve complex issues related to:
- System functionality
- Integrations
- Performance optimization
-
Design, implement, and optimize:
- Threat detection rules
- Correlation logic
- Playbooks and automation workflows
- Manage security incidents using case management and response processes
- Monitor logs, analyze events, and identify security threats or anomalies
- Support data ingestion, parsing, and schema mapping in SIEM platforms
-
Maintain accurate documentation of:
- System configurations
- Troubleshooting steps
- Standard operating procedures
- Provide technical assistance to internal and external stakeholders
- Communicate technical concepts clearly to both technical and non-technical audiences
- Provision and manage cloud infrastructure (compute, storage, networking)
- Ensure secure and consistent configurations across environments
- Handle support queues while meeting defined SLOs
Required Skills & Qualifications
Core Expertise
-
Strong understanding of SIEM concepts:
- Log analysis, threat detection, correlation rules
- Data ingestion, parsing, and search
-
Strong understanding of SOAR concepts:
- Security orchestration and automation
- Incident response and playbook design
- Integrations and case management
- Hands-on experience (or strong familiarity) with Google SecOps (Chronicle SIEM/SOAR)
Technical Skills
- Strong understanding of cloud computing, preferably GCP
- Knowledge of software architectures and SaaS platforms
- Experience with monitoring and logging tools
- Familiarity with databases, data structures, and query languages (SQL-like concepts)
- Understanding of Google SecOps/Chronicle data schema
Support & Operations
- Proven ability to troubleshoot and resolve complex technical issues
- Experience in managing support cases and working with ticketing systems
- Strong documentation and reporting skills
- Ability to work in 24x7 rotational shifts
