Posted 12 June, 2026
Project Coordinator IN
Excis Compliance ltd
Rabale,Maharashtra,India,400701
Full Time
Reference: 474_449796_468260000045633001
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\n WE'RE HIRING FOR A PROJECT COORDINATOR IN NAVI MUMBAI, INDIA!<\/span><\/span><\/b> <\/span>
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\n Excis is a global IT support leader, driven by innovation and collaboration. Join us for a rewarding career in a supportive, family\-like environment where you'll look forward to coming to work every day.<\/span>
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\n Client in 190+ countries
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\n 6000+ Engineers
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\n 200+ Enterprise Clients<\/span>
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\n We foster an open, friendly, and supportive growth\-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.<\/span>
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\n Start your journey with Excis and grow with us!<\/span>
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\n JOB DESCRIPTION<\/u><\/b><\/span><\/span>
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\n The project coordinator (PC) role is multifaceted, blending administrative precision with technical oversight.
The PC Core responsibilities include below :
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The PC Core responsibilities include below :
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- Project Lifecycle support: Assisting in the planning, execution, and closing of service projects. This includes tracking milestones and ensuring all deliverables align with the initial scope.<\/span><\/span><\/span>
<\/span><\/span><\/li>\n- Resource Coordination: Managing the scheduling and allocation of technical staff or field engineers to ensure the right talent is available for specific tasks.<\/span>
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<\/span><\/span><\/span><\/li>\n- SLA & Performance Monitoring: Tracking Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure the client receives the promised level of service.<\/span>
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<\/span><\/span><\/span><\/li>\n- Stakeholder Communication: Serving as a point of contact for clients, providing regular status updates and managing expectations regarding timelines or service hurdles.<\/span>
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<\/span><\/span><\/span><\/li>\n- Documentation & Reporting: Maintaining comprehensive project documentation, including Minutes of Meetings, PO consumption tracker, Dispatch Tracker, budget trackers, and final service reports.<\/span>
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<\/span><\/span><\/span><\/li>\n- Issue Resolution: Identifying bottlenecks in service delivery and coordinating with various departments to implement corrective actions.<\/span>
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\n <\/div><\/span>Requirements<\/h3>\n
\n Key Skills and Qualifications<\/span><\/b> <\/span>
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- To excel in this role, a candidate typically needs a mix of "soft" organisational skills and "hard" industry knowledge:<\/span>
<\/span><\/span><\/span><\/li>\n- Technical & Professional<\/span>
<\/span><\/span><\/span><\/li>\n- ITSM Knowledge: Familiarity with frameworks like ITIL (Information Technology Infrastructure Library) is often essential.<\/span>
<\/span><\/span><\/span><\/li>\n- Project Tools: Proficiency in tools like Remedy, SNOW, Excel, PowerPoint, etc<\/span>
<\/span><\/span><\/span><\/li>\n- Data Analysis: The ability to interpret customer feedback and performance metrics to identify trends.<\/span>
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<\/span><\/span>\n <\/div>\n\n Functional Skills<\/span><\/b>
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- Communication: Exceptional verbal and written skills for drafting professional emails and leading status meetings.<\/span>
<\/span><\/span><\/span><\/li>\n- Problem\-Solving: A proactive approach to managing service failures or resource shortages.<\/span>
<\/span><\/span><\/span><\/li>\n- Time Management: The ability to juggle multiple projects or service tickets simultaneously without losing track of details<\/span>
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\n <\/div><\/span>Benefits<\/h3>\n
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- PF<\/span><\/span><\/span>
<\/li>\n- <\/span>Medical Insurance<\/span><\/span><\/span>
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\n <\/body>\n<\/html> - <\/span>Medical Insurance<\/span><\/span><\/span>
- Problem\-Solving: A proactive approach to managing service failures or resource shortages.<\/span>
- Technical & Professional<\/span>
- Resource Coordination: Managing the scheduling and allocation of technical staff or field engineers to ensure the right talent is available for specific tasks.<\/span>
