Posted 12 June, 2026
Supervisor Service Technical Support
Vertiv Co
Thane, India
Full Time
Reference: 218_399263_20272813
Job Title: HVAC Chiller Subject Matter Expert (SME) - West
Position Summary
The HVAC Chiller SME will serve as the technical authority for chiller systems, including water-cooled and air-cooled chillers, centrifugal chillers, and associated thermal management solutions. This role ensures optimal design, installation, commissioning, troubleshooting, and lifecycle maintenance of chiller systems in mission-critical environments such as data centers and industrial facilities.
Key Responsibilities
- Technical Expertise: Provide advanced knowledge on chiller systems, including scroll, screw, and centrifugal chillers, heat pumps, and cooling towers.
- Design & Commissioning: Lead design reviews, installation, and commissioning of chiller plants and chilled water systems, ensuring compliance with project specifications and safety standards.
- Troubleshooting & Maintenance: Diagnose and resolve complex mechanical, electrical, and refrigerant issues; oversee preventive and corrective maintenance programs.
- Performance Optimization: Analyze system performance, recommend energy efficiency improvements, and implement sustainability initiatives.
- Documentation & Compliance: Maintain accurate records for commissioning, warranty, AMC/CAMC contracts, and ensure adherence to regulatory and manufacturer guidelines.
- Training & Mentorship: Develop training modules and mentor engineers and technicians on chiller operations and maintenance.
- Customer Engagement: Act as a trusted advisor for clients on thermal load management, upgrades, and service strategies.
Required Skills
- In-depth knowledge of HVAC chiller systems and chilled water piping design.
- Proficiency in diagnostic tools, sensors, and Building Management Systems (BMS).
- Strong analytical and problem-solving skills.
- Excellent communication and client-facing abilities.
Qualifications
- Bachelor's degree in Mechanical Engineering or HVAC Technology (preferred).
- Professional certifications in HVAC or chiller systems highly desirable.
- Minimum 5-8 years of experience in chiller plant design, commissioning, and service operations.
Preferred Experience
- Familiarity with industry standards and safety protocols.
- Hands-on experience with CRAC units, chillers, cooling towers, and thermal storage systems.
- Ability to mentor and train junior engineers.
Physical & Travel Requirements
- Frequent travel to customer sites (up to 40 to 50%).
- Flexible to work weekends and holidays as required.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
