Content Management Specialist -L01/L02

As a Content Management Specialist, you will be responsible for managing, updating, and maintaining content within an enterprise-level CMS environment. You will work closely with business stakeholders, developers, QA teams, and project managers to ensure accurate, engaging, and user-friendly digital experiences across SharePoint sites and portals.

What You Will Do:

• Create, update, and manage pages, document libraries, lists, and site content within enterprise CMS environments.

• Build and maintain digital experiences using out-of-the-box components, custom components, and templates

• Gain a strong understanding of CMS architecture, navigation, permissions, workflows, and content governance.

• Ensure content consistency, usability, accessibility, and adherence to organizational standards.

• Provide effort estimates for content migration, updates, and maintenance activities for planning and scheduling purposes.

• Collaborate with QA teams to validate content accuracy, formatting, links, and functionality.

• Work with developers and administrators to troubleshoot and resolve content issues, defects, and bugs.

• Support ongoing production maintenance activities including content publishing, archival, and updates.

• Review and validate work completed by team members to ensure quality, accuracy, and production readiness.

• Coordinate with cross-functional teams to support intranet, collaboration, and document management initiatives.

Qualifications:

• Hands-on experience with CMS platforms such as Optimizely, Sitecore, Adobe Experience Manager (AEM), or similar platforms, including content.

• Hands-on experience with enterprise CMS platforms such as Optimizely, Sitecore, Adobe Experience Manager (AEM), including content authoring, publishing workflows, and digital experience management, is highly preferred.

• Experience working withSparkAccelerator is good to have.

• Understanding of content management best practices, permissions, workflows, templates, and governance.

• Experience with content migration and governance practices is a plus.

• Familiarity with digital asset management (DAM) systems and content publishing processes is preferred.

• Experience with Atlassian tools such as JIRA and Confluence is a plus.

• Knowledge of SDLC and Agile methodologies.

• Basic understanding of HTML, CSS, and responsive web design principles.

• Strong analytical and problem-solving skills with attention to detail.

• Ability to manage multiple priorities and work effectively under tight deadlines.

• A self-directed individual who operates with urgency, focus, and discipline.

• Hands-on, dependable, and committed to delivering high-quality work.

• Excellent written and verbal communication skills.

Benefits and Perks:

• 30 Paid leaves
• Public Holidays
• Casual and open office environment
• Flexible Work Schedule
• Family medical insurance
• Employee Life Insurance
• Employee Accidental Insurance
• Regular Cultural & Social Events, including Diwali Party, Team Parties, Team outings, etc.
• Continuous Training, Certifications, and Learning Opportunities.