Team Member-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE)

Team Member - CIIB PROCESS

Job Role:

• Documenting and implementation of business processes, workflows, policy and procedures based on discussions with product owners / Operations team / Process teams and further identification / creation of process flows with an emphasis on accuracy and compliance with business needs.
• Liaisoning with stakeholders like Compliance / Risk / Product / Legal etc. to gather information.
• Documentation of business processes, defining delegation metrics, workflows and training material.
• Providing tailor-made solutions to business for specific requirements
• Provide assistance to Product / Operations / Management / Credit
• Identification and review of existing processes for revision / updation
• Handling query desk for quick resolution of queries / clarifications raised by channel
• Knowledge of Banking Products, Trade products, Credit Lending and Operations
• Discussion with Subject Matter Experts to understand work functions and processes and gather information
• Develop materials to document business and operational end-to-end process flows
• Improvise the processes basis other findings and information from Subject matter experts
• Should be able to think proactively for process changes from Business Process Reengineering perspective
• Knowledge of Regulatory Guidelines
• Should be aware of competitive practices and eye for market intelligence and competition.
• Strong Communication skills, Assertive attitude and Good analytical skills & eye for details
• Strong follow up ability & keenness

Job Requirements: