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Posted 12 June, 2026

Professional Services Manager

Jobgether
India Full Time
Reference: 113_728854_e13f9aec-a51d-4bb1-be6b-5ce9dbfa8b09

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Professional Services Manager based in India.

This role sits at the intersection of technical delivery, customer success, and team leadership within a fast-paced cybersecurity automation environment. You will lead a team of engineers delivering advanced SOAR and security automation implementations for enterprise customers while remaining hands-on in complex solution delivery. Acting as both a technical expert and people leader, you will ensure high-quality deployments, smooth integrations, and successful customer outcomes. The position blends strategic oversight with direct execution, making it ideal for someone who thrives in a "player-coach" capacity. You will also play a key role in mentoring engineers, improving delivery standards, and driving continuous improvement across projects. This is a high-impact opportunity to shape how security automation solutions are delivered at scale.

Accountabilities:

  • Lead and contribute directly to customer implementations, integrations, migrations, and automation deployments within a SOAR-driven environment
  • Act as the technical escalation point for complex issues, ensuring timely resolution and customer satisfaction
  • Coach, mentor, and develop engineers in both technical delivery and client-facing skills
  • Drive consistency, quality, and efficiency across all professional services engagements
  • Conduct performance evaluations, support career development plans, and build team capability
  • Collaborate closely with product, technical account management, and engineering teams to align delivery outcomes
  • Support high-priority customer escalations and strategic technical discussions
  • Ensure best practices in security automation implementation and service delivery excellence

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
  • 2+ years of experience in Professional Services, consulting, or technical delivery within cybersecurity or enterprise software environments
  • 1+ year of experience mentoring or leading technical teams (player-coach experience preferred)
  • Strong background in SOC operations, incident response processes, or security engineering
  • Proven ability to deliver complex technical solutions in customer-facing environments
  • Strong understanding of modern cybersecurity technologies, frameworks, and automation approaches
  • Excellent communication skills with the ability to simplify and explain complex technical concepts
  • Ability to create clear technical documentation, diagrams, and solution designs
  • Strong problem-solving, stakeholder management, and delivery ownership skills
  • Experience in fast-paced or high-growth environments is highly desirable

Benefits:

  • Competitive compensation package with stock options
  • Comprehensive health and wellness benefits
  • Training programs and continuous professional development opportunities
  • Remote-first flexibility with global collaboration
  • Inclusive and innovation-driven company culture
  • Employee volunteering and social impact initiatives
  • Opportunity to work on cutting-edge security automation technologies
  • Career growth in a rapidly evolving cybersecurity environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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